Prison Support Officer - HMP Bullingdon

Role Overview

As an Operational Support Grade at HMP Bullingdon, you will play a vital role in ensuring the smooth daily operations of a busy prison. Your duties will cover a range of tasks including security and searches at the entrance, managing deliveries, supervising visitors, monitoring phone calls, and observing CCTV footage. The position balances desk work with physical responsibilities such as lifting, carrying, and escorting vehicles throughout the prison premises.

Key Responsibilities

• Perform security checks and searches at the prison entrance.
• Manage incoming and outgoing deliveries within the facility.
• Supervise visitors to maintain safety and order.
• Monitor and oversee phone communications and CCTV systems.
• Assist in moving vehicles across the prison grounds as needed.

Candidate Requirements

• Must hold a valid UK full driving licence including category D1, permitting operation of vehicles with up to 16 passenger seats and a maximum length of 8 meters, with trailers up to 750kg.
• Strong communication skills and the ability to remain calm under pressure.
• Good judgement, common sense, and ability to work effectively within a team.
• Flexibility to work various shifts, including nights and weekends.
• No formal qualifications required, although a willingness to learn and develop is important.

Benefits and Development

• Starting salary of £29,432 annually.
• Annual leave of 25 days, increasing to 30 days after ten years of service (pro-rated).
• Additional 9 days of bank, public, and privilege holidays.
• Access to a paid Level 2 apprenticeship in customer service.
• Participation in the Civil Service pension scheme.
• Season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme availability.
• Training and development opportunities with potential to progress to other prison roles, including the OSG to Prison Officer conversion scheme.

Additional Information

HMP Bullingdon is located in a rural area where public transport options are limited; therefore, having personal transport is advantageous but not mandatory unless otherwise specified. Shift times are fixed and punctual attendance is essential. While direct prisoner interaction is generally limited, occasional contact may occur depending on the prison's requirements.