Patient Flow Assistant

The Team

The Integrated Operations Centre team partners across Royal Hobart Hospital to improve patient movement, hospital functioning, and the delivery of high-quality care. The team’s work supports timely, safe, and well-coordinated services for patients.

The Role

• Support the movement of patients across the campus when needed so inpatient beds can be accessed more quickly and patient flow through the RHH during Transit Lounge operating hours is improved.
• Carry out hospital aide and general housekeeping duties, including tracking down and arranging patient-specific equipment, maintaining it, and working in line with infection prevention practices to assist patient flow and make care easier to access across the RHH campus. This also includes attending all Code Blue/MET calls after hours and completing tasks assigned by the Clinical Manager.
• Working under the close supervision and guidance of nursing staff, help with manual and mechanical patient transfers and positioning, as well as porterage tasks involving equipment such as electric wheelchairs and overhead hoists, in accordance with manual handling rules and relevant legislation.

You Will Need

You should bring practical experience and knowledge in hospital aide work, housekeeping, and porterage services. This includes handling equipment and cleaning in line with infection-control procedures, monitoring ward or unit stock and stores, and placing orders when needed to help maintain timely patient movement across the RHH campus.

You will need strong interpersonal and communication skills, with the ability to work effectively both independently and as part of a multidisciplinary team. You should be able to adapt to changing workplace demands and maintain a compassionate, respectful approach with patients and colleagues to contribute to a positive working environment.

You must also be able to use information technology to support service delivery and demonstrate sound organisational ability, including prioritising tasks in a practical, solution-focused, and tactful manner.

Appointment Details

This is a fixed-term casual, shift-worker position starting as soon as possible for an approximate period of 12 months. Working hours are negotiable with the successful applicant.

Please note that, for 12 months from the date of publication, this selection process may be used to fill later or similar full-time, part-time, and casual vacancies.

Salary and Conditions

The salary is $65,827 to $68,854 pro rata per annum, with the employer’s 12% superannuation contribution paid in addition to this amount. A 25% casual loading applies, bringing the equivalent hourly rate to $41.48 to $43.38. The salary range follows the Public Sector Unions Wages Agreement 2025.

Employees may be required to undergo a new conviction check in certain circumstances.

Salary Packaging

You may be eligible to package a range of benefits, including living expenses up to $9,010 and meal entertainment up to $2,650 per FBT year, along with other benefits if eligible.

Employee Benefits

• Access to professional development and accelerated career pathways.
• A range of leave options, including study leave and support for professional development.
• Fitness Passport access for you and your family to more than 40 fitness facilities across Tasmania, priced at $14.50 per week per person or $28.05 per week for a family.

How to Apply

Applications must be submitted online. You will be asked to complete a 1–2 page application describing your experience, skills, and knowledge in relation to the attached Statement of Duties. A separate statement addressing the selection criteria is not required.

Applications from recruitment agencies will not be accepted.

Further Information

If you need more details about the role, please contact Laura Callaghan, Nurse Unit Manager (NUM) - Transit Lounge, on 0460 037 417 or laura.callaghan@ths.tas.gov.au.

About Working with the Department of Health

The Department of Health is guided by the values of Compassion, Accountability, Respect, and Excellence. The organisation also promotes diversity, inclusion, and trust through open and fair communication, and it actively encourages applications from Aboriginal and Torres Strait Islander people, LGBTIQA+ people, and people living with disability. The department is also a Carer Accredited Employer, supporting employees with caring responsibilities.