Onboarding Specialist

Overview

At Texas Children's Hospital, every outstanding employee experience begins with a memorable welcome. As an Onboarding Specialist I, you will be essential in crafting a smooth, engaging, and compliant introduction for both new hires and current employees. Serving as a primary point of contact for our newest team members, you'll help form their initial perception of Texas Children's by delivering a personalized, customer-centric onboarding experience that embodies our mission, values, and vibrant culture.

Key Responsibilities

• Provide a remarkable onboarding journey that ensures new employees feel welcomed, well-informed, and ready to thrive.
• Advocate for a superior candidate and new hire experience through prompt communication, anticipation of needs, and interactions that mirror Texas Children's excellence culture.
• Manage pre-employment procedures, including scheduling onboarding appointments, handling employment paperwork, background checks, health clearances, and orientation coordination.
• Collaborate closely with recruiters, hiring managers, Employee Health, Employee Relations, and other HR departments to guarantee a seamless and compliant onboarding workflow.
• Assist new hires with employment documentation such as I-9 verification, ensuring adherence to federal laws and internal policies.
• Oversee New Employee Orientation logistics including registration, communication, attendance tracking, and follow-up activities.
• Accurately process employee records including new hires, internal transfers, and other HR updates efficiently.
• Act as a dependable resource by responding to inquiries from candidates, employees, recruiters, and leadership with professionalism and excellent customer care.
• Maintain meticulous attention to detail throughout the onboarding process, ensuring compliance while providing a smooth and customized experience.
• Conduct audits and quality control checks to validate the accuracy of employee records, onboarding documents, and HR transactions.
• Provide support for recruitment activities such as hiring events and talent acquisition initiatives as necessary.

Qualifications

• High school diploma or GED is mandatory.
• Preferably two years of administrative, onboarding, human resources, or related experience.
• A strong passion for delivering outstanding customer service and fostering a positive experience for candidates and employees.
• Exceptional precision with a commitment to accuracy, quality, and regulatory compliance.
• Excellent organizational and time management abilities that enable juggling multiple priorities in a dynamic setting.
• Strong verbal and written communication skills, capable of building relationships at all organizational levels.
• Problem-solving aptitude and the capacity to work independently with sound judgment.
• Familiarity with Microsoft Office and HRIS or applicant tracking software preferred.
• Ability to maintain confidentiality while handling sensitive employee information with professionalism and discretion.

About Texas Children's Hospital

Founded in 1954, Texas Children’s Hospital is a leader in pediatric patient care, education, and research aimed at advancing health outcomes for children and women worldwide. Renowned for excellence, it consistently ranks as the best children’s hospital in Texas and among the top nationally. The hospital network includes multiple specialized centers and community hospitals, a pioneering children’s HMO, a vast pediatric primary care network, urgent care clinics, and a global health initiative, all affiliated with Baylor College of Medicine.

Equal Opportunity Statement

Texas Children’s is committed to equal employment opportunity. All candidates and employees are evaluated without regard to disability, race, color, religion, gender, national origin, age, genetic information, military status, sexual orientation, gender identity, marital status, or any other protected status unrelated to job performance.