Mobile Branch Colleague

Company Overview

Johnsons Dry Cleaners, a part of the Timpson Group Limited, is a well-established high street service retailer specializing in laundry, dry cleaning, and related services, with a rich history dating back over 200 years. The company is recognized for its exceptional customer care, high-quality cleaning services, and a broad service range including clothing repairs, passport photos, and carpet cleaning.

Role Summary

The Mobile Branch Colleague role involves supporting various branch locations around Salisbury, Amesbury, Devizes, and surrounding areas. This position requires providing temporary coverage at different branches during colleague absences and assisting branch managers with daily operations to ensure smooth functioning.

Responsibilities

• Manage daily branch activities and provide operational support across multiple locations.
• Offer relief support to branches experiencing colleague shortages or absences.
• Collaborate closely with branch managers to facilitate efficient service delivery.
• Engage with customers and colleagues through daily acts of kindness to enhance customer experience and workplace culture.
• Participate in ongoing training programs to build necessary skills for career advancement.

Candidate Profile

We welcome applicants with retail or hospitality experience, but no prior expertise is essential as comprehensive training is provided from day one. We seek individuals who are positive, approachable, confident, excellent communicators, and motivated to thrive within the company. Diversity and inclusion are highly valued, and candidates from all backgrounds, including ex-offenders, are encouraged to apply.

Work Conditions and Compensation

• Permanent full-time role comprising 40 hours per week across 5 days, including weekends, with some overtime opportunities post-training.
• Employment includes coverage across various branches requiring travel; a full driving license and reliable transportation are mandatory.
• Starting salary is £26,520 per annum, rising to £26,624 annually following a successful probationary period.
• Opportunity to earn uncapped weekly performance bonuses.

Employee Benefits and Perks

• Access to free holiday homes.
• Uncapped achievable bonus structure.
• Discount card offering up to 90% off for staff and 25% off for friends and family.
• Additional day off for birthday celebrations and paid day off for a child’s first school day.
• Annual salary reviews and career progression opportunities.
• Regular social events and a weekly lottery with £1000 prize draws.
• Continual skills development and training.
• £100 wedding bonus and extensive mental health support, including free flu vaccinations and a 24-hour helpline.

Additional Information

The company regularly measures its 'happiness index' to assess and improve employee satisfaction and workplace environment.