MIS Analyst - Retail Collections & Recovery

Role Overview

The MIS Analyst is an integral part of the International Banking Group, specifically supporting the Retail Collections & Recovery sector. The position focuses on detailed management information system (MIS) reporting and performance analysis to enhance the efficiency of collections and recovery processes.

Key Duties and Responsibilities

• Generate and distribute MIS and performance reports on daily, weekly, monthly, quarterly, and annual intervals.
• Create and sustain dashboards that track critical KPIs related to Collections & Recovery.
• Continuously monitor portfolio activity, including delinquency patterns, recoveries, and collection effectiveness.
• Evaluate performance metrics for individual collectors, teams, agencies, and legal recovery efforts.
• Prepare comprehensive write-off reports and recovery-after-write-off documentation across various timeframes.
• Analyze trends for write-offs, net portfolio losses, and overall portfolio shifts.
• Manage the upload, update, and maintenance of regulatory reports via the Qatar Central Bank (QCB) Portal.
• Ensure all regulatory filings are submitted on time and meet QCB compliance standards.
• Receive, consolidate, verify, and disseminate reports from different departments including Collections, Risk, Finance, Operations, and Legal.
• Conduct data reconciliation and maintain the integrity and accuracy of all reports.
• Liaise with internal teams to gather data and fulfill reporting requirements.
• Drive automation of manual reports and streamline MIS procedures to improve efficiency.
• Support audits, compliance, financial, and regulatory reporting needs.

Skills and Competencies

• Advanced proficiency in Microsoft Office, especially Excel features such as PivotTables, Power Query, Charts, and Data Analysis.
• Experience with Power BI for data visualization and reporting.
• Competence in managing presentations and communication tools like PowerPoint, Word, and Outlook.
• Strong internet navigation skills with familiarity using online regulatory platforms such as the QCB Portal.
• Expertise in data reconciliation techniques, quality control, and report automation practices.
• Keen analytical skills coupled with meticulous attention to detail.
• Effective communication abilities and a collaborative approach to teamwork.
• Capacity to handle multiple priorities and projects with sound time management.
• A proactive and self-driven attitude with eagerness for continuous learning and embracing new challenges.

Qualifications and Experience

• Bachelor’s degree in Business Analytics, Finance, or a related discipline.
• Between one to two years of prior experience in a comparable role, preferably within banking or financial services.
• Understanding of regulatory compliance and reporting requirements is considered beneficial.

About the Employer

Join a leading financial institution in the MENA region with a history spanning over five decades. Despite its legacy, the organization fosters a challenger and innovation-driven mindset akin to startups, emphasizing customer-centric financial solutions. The firm is committed to pioneering advancements in banking and finance with a diverse, dynamic team dedicated to helping clients achieve their unique success goals. Alongside delivering exceptional service and pursuing shareholder value growth, the organization prioritizes dignity, fairness, and responsible banking practices that contribute positively to the community.