Medical Office Administrator

About the Role and Company

Join MedSleep's expanding healthcare team in Brampton, Ontario as a Medical Office Administrator. This full-time position offers a chance to be part of a dedicated group committed to delivering high-quality sleep therapy services across Canada, including clinical consultations and treatment for sleep disorders. MedSleep values every employee and emphasizes meaningful work with direct patient interaction experience.

Key Responsibilities

• Work a 37.5-hour week performing a range of administrative tasks essential to the smooth running of the office.
• Handle referrals, schedule patient appointments, prepare and organize patient charts, maintain filing systems, answer phone calls, and update the Electronic Medical Records (EMR) system.
• Coordinate physician clinics and help manage telemedicine clinic operations.
• Interact directly with patients and physicians, tracking relevant metrics to support clinic efficiency.

Qualifications and Requirements

• Preferably have at least 2 years of professional administrative experience.
• Completion of a Medical Office diploma or a related educational program is preferred.
• Demonstrate exceptional organizational skills with strong attention to detail.
• Show adaptability and quick learning capability in a dynamic environment.
• Exhibit professionalism with strong interpersonal skills and customer service orientation.
• Communicate clearly and effectively both verbally and in writing.
• Manage time well, perform under pressure, and meet demanding deadlines.
• Ability to prioritize multiple tasks and respond appropriately to varying situations.
• Possess good listening skills and ability to follow instructions.

Compensation and Benefits

• Hourly wage ranging from $18 to $20, depending on experience.
• A comprehensive benefits package including health, dental, vision coverage, long-term disability, life insurance, and accidental death and dismemberment coverage.

Additional Perks and Opportunities

• Opportunities for career advancement within the organization.
• Strong commitment to supporting both personal and professional development through education.
• Meaningful work in an emerging field focused on the science of sleep.
• A workplace culture that values all employees and encourages direct patient care involvement.

About MedSleep

MedSleep is dedicated to providing excellent sleep therapy services, offering clinical consultations, diagnostic testing, and treatment for sleep disorders. The company fosters an environment where employees are valued and can grow professionally while contributing to meaningful healthcare work.