Manager, Business Continuity Planning

Role Overview

We are seeking motivated, energetic professionals to join our team responsible for developing, validating, and continuously improving business continuity plans. These plans are vital to ensuring that the airport maintains operation during emergencies and critical disruptions.

Key Responsibilities

• Lead and supervise emergency response and business continuity plans across Changi Airport Group’s operational divisions.
• Ensure all plans adhere to the Business Continuity Management System (BCMS) framework and align with the organization’s strategic goals.
• Collaborate closely with airport stakeholders and government bodies to facilitate coordinated crisis responses.
• Identify potential risk factors with stakeholders and recommend mitigation strategies to minimize interruptions to critical airport functions.
• Organize, coordinate, and oversee exercises that test and validate emergency and business continuity protocols.
• Represent Changi Airport Group in emergency simulations, ensuring the organization’s interests and procedures are clearly communicated.
• Create and maintain structured programs for staff training and awareness of emergency and continuity plans.
• Manage crisis management facilities to guarantee their operational readiness and integrity.

Candidate Profile and Requirements

• Bachelor’s degree with at least seven years of relevant experience in crisis management and business continuity within a large organizational setting.
• Comprehensive knowledge and practical experience in business continuity, crisis handling, and emergency planning.
• Demonstrated leadership skills, including managing cross-functional teams and spearheading company-wide resilience efforts.
• Excellent interpersonal skills to manage relationships effectively with key stakeholders, regulators, and government agencies.
• Self-driven, capable of multitasking, and performing efficiently under high-pressure situations.
• Proven experience in team leadership and personnel management is mandatory.