Luxury Brand Ambassador

About the Role

Bottega Veneta is looking to hire full-time and part-time Luxury Brand Ambassadors for its new fragrance counter at Selfridges London W1. The position suits someone who is enthusiastic about luxury and fashion, motivated to contribute to the growth of the business, and confident in representing a premium brand.

Role Purpose

In this position, you will act as a key representative of the Bottega Veneta brand, helping to protect its reputation while delivering a consistently excellent customer experience. Your main focus will be to communicate product knowledge, build sales, and uphold exceptional service standards.

Key Responsibilities

• Build strong knowledge of the brand, including its fragrances, ingredients, and heritage, so you can engage customers effectively and support sales.
• Use proactive customer interaction and compelling product storytelling to meet and exceed sales goals.
• Provide a polished, memorable service experience that encourages customer loyalty.
• Maintain premium visual merchandising standards so the counter reflects the brand’s luxury image.

Desired Experience and Skills

• Excellent communication and people skills.
• Previous experience in luxury retail or another customer-facing role.
• Strong enthusiasm for the brand and a clear focus on delivering outstanding service.
• A results-driven mindset with a history of achieving or surpassing sales targets.
• Comfort working in a busy, fast-moving environment.
• Availability to work weekends and holidays when required.
• Interest in fashion, fragrance, or beauty products is an advantage.

Why Bottega Veneta

• The fragrance line is influenced by Venice and its long history of cultural exchange.
• The scents combine rare ingredients sourced from different parts of the world.
• The products are designed to create a sensory experience that inspires the imagination.
• The brand reflects the craftsmanship and heritage of the Veneto region.

Benefits

• 32 days of paid annual leave, calculated pro rata for part-time employees.
• Monthly commission opportunity.
• An additional day off for your birthday.
• Product allocation at a discounted rate.
• Clothing allowance.
• Employer pension contribution.
• Career development and training support.
• Rewards linked to length of service.

Privacy and Application Information

By applying, you agree that the personal information you submit may be processed and stored by The Orange Square Company for recruitment purposes, including possible sharing with hiring managers. Your details may be retained in the internal applicant tracking system for as long as needed for hiring.

The employer is committed to equal opportunity and welcomes candidates from all backgrounds. Because of the high number of applications, only candidates most closely matched to the role are likely to be contacted.