Learning & Development Operations Consultant

About the Company

Allegis Group is a worldwide leader in talent solutions with a significant presence in India, employing over 5,800 professionals and generating revenues of 1,020 Crores. We specialize in staffing, recruitment, and workforce consulting across diverse sectors such as IT, engineering, finance, and HR. At Allegis, employees experience a collaborative and growth-oriented environment that promotes innovation, diversity, and career progression. Our hybrid work model offers flexibility and the chance to collaborate with top-tier global clients.

Role Overview and Responsibilities

• Oversee and support comprehensive Learning & Development (L&D) operations specifically for Consulting professionals.
• Review and update the training catalog regularly to ensure data accuracy, completeness, and timely revisions.
• Manage shared mailboxes efficiently by addressing queries and escalating matters when necessary.
• Coordinate L&D initiatives by handling scheduling, participant tracking, and communication with stakeholders.
• Support Learning Management System activities including course creation, enrollment management, completion tracking, and system upkeep.
• Produce and analyze reports and dashboards related to training programs, compliance, and effectiveness.
• Perform ongoing data quality assessments to detect discrepancies and identify areas for process optimization.
• Work closely with various teams and stakeholders to guarantee smooth implementation of learning programs.
• Adhere strictly to organizational processes, policies, and service level agreements to maintain standards.
• Promote operational excellence by driving continuous improvements in processes and maintaining updated documentation.
• Communicate proficiently with internal teams through emails, meetings, and formal reports.
• Maintain confidentiality and ensure high accuracy and attention to detail when handling sensitive information.

Required Qualifications and Skills

• Possess 4 to 5 years of experience in Learning & Development operations, HR operations, or related areas.
• Hands-on experience with Learning Management Systems (LMS).
• Strong analytical thinking and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Demonstrated high attention to detail and accuracy in work.
• Proficient in Microsoft Excel including skills in reporting and data analysis.
• Ability to manage multiple tasks effectively within a dynamic, fast-paced environment.