Lead Customer Service Representative

Job Overview

Join Circle K as a Lead Customer Service Representative in Fortune Cove, Prince Edward Island, Canada. This role offers an exciting opportunity to assist store managers with administrative responsibilities, engage with customers, and maintain store standards in a dynamic, fast-paced retail environment.

Key Responsibilities

• Support the store manager and assistant manager with various administrative duties.
• Greet customers warmly and operate the cash register proficiently.
• Make purchase recommendations and occasionally participate in the food program.
• Maintain the store’s appearance by working in various areas inside and outside the store.
• Provide quick, friendly, and efficient service to customers throughout the day.
• Contribute to team efforts and achieve daily store objectives.

Candidate Profile

• Strong customer service orientation with effective communication skills.
• Ability to maintain a lively pace while enjoying the work environment.
• Team player who collaborates to fulfill daily goals.
• Creative problem solver who can think quickly and suggest sales ideas.

Preferred Qualifications

• Previous customer service experience.
• Supervisory experience is advantageous.
• Motivated to progress professionally and eager to learn.

Employee Benefits & Perks

• Medical, vision, dental, and life insurance including long-term disability coverage.
• Flexible work schedules to support work-life balance.
• Employment with a large, stable organization.
• Opportunities for rapid career growth.
• Diverse tasks ensuring varied daily activities.
• Weekly pay structure.
• Additional compensation for night shifts.
• Employee discount and corporate discount programs.
• Scholarship initiatives and years of service recognition.
• Employee assistance programs for personal and professional support.
• Support for work permit holders through Provincial Nominee Program (PNP) under specified conditions.

Diversity and Inclusion

Circle K is committed to fostering diversity and inclusion, creating a welcoming and supportive workplace that values the distinct contributions of every employee. The company promotes employment equity and encourages a broad range of candidates to apply, ensuring a workforce reflective of the communities served. Accommodations are available throughout the recruitment process upon request.