UN
- Esperienza
- 1–2 anni
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 1 giorno fa
- Eligibility
- Candidates with 1 to 2 years of relevant IT support experience in Qatar and the ability to handle first-line technical issues may apply.
- Resume
- Required to apply
Descrizione del lavoro
Role Overview
Abu Khalifa Trading is hiring an IT Support (L1) professional for its Qatar operations in the Doha Metropolitan Area. This position focuses on first-line technical assistance, day-to-day user support, and quick resolution of common IT and access-related issues.
What You Will Do
- Deliver first-level IT assistance to end users.
- Diagnose and resolve issues related to networks, scanning, shared folders, and file access.
- Help users with system access and other routine technical problems.
- Support basic printer-related issues and network scanning concerns.
- Escalate cases and coordinate with the relevant teams when a problem needs higher-level support.
What We’re Looking For
- Between 1 and 2 years of IT support experience in Qatar.
- Practical understanding of networking concepts and troubleshooting methods.
- Hands-on experience with shared folder permissions, access control, and file sharing.
- Ability to assist users with everyday technical difficulties.
- Familiarity with network scanning issues and entry-level printer support.
- Strong analytical thinking and clear communication skills.
Application Note
Applicants are expected to submit an updated CV for consideration.