Inside Sales Executive

About the Role

We are seeking a dynamic and proactive Inside Sales Executive to join our team at Carbolink India Private Limited in Hyderabad. This role focuses on engaging with prospective clients, showcasing our products and services, and turning inquiries into successful sales.

Key Responsibilities

• Identify and qualify potential leads through multiple communication channels such as phone calls, emails, and WhatsApp.
• Assess client needs and recommend appropriate products accordingly.
• Prepare, dispatch, and follow up on quotations with customers.
• Negotiate prices and commercial terms adhering to the authorized pricing policies.
• Achieve monthly sales goals by converting leads into confirmed orders.
• Maintain accurate customer data, quotation records, and sales activities within the CRM system.
• Collaborate with sales, accounting, and operations teams to ensure smooth order processing and prompt delivery.
• Build and sustain long-term relationships with customers to encourage repeat business.
• Generate daily, weekly, and monthly performance reports based on sales activities.
• Consistently meet defined KPIs including calls, quotations, conversions, and revenue targets.

Candidate Requirements

• Minimum one year of experience in customer-facing roles is essential.
• Excellent communication skills in both English and Hindi are required.
• Basic proficiency with computers including MS Office and email platforms.
• A positive mindset and eagerness to acquire new skills.
• Confidence in managing customer interactions effectively.

Compensation and Benefits

• Competitive salary ranging from INR 18,000 to INR 25,000 per month, along with attractive incentives.
• Supportive, friendly work culture.
• Opportunities for training and professional growth within the company.