Incident Response Engagement Lead

About Cowbell

Cowbell is pioneering a new era in cyber insurance by leveraging advanced technology and data analytics to provide small and medium-sized enterprises (SMEs) with proactive cyber risk warnings alongside adaptable insurance coverage aligned with today's evolving threats. They champion adaptive insurance by continuously monitoring and underwriting cyber risk exposures through their AI-driven platform, Cowbell Factors, which accelerates the insurance process to under five minutes from submission to issuance.

Founded in 2019 and headquartered in the San Francisco Bay Area, Cowbell has expanded rapidly across the U.S., Canada, U.K., and India. Their growth received a substantial boost through a $60 million Series C funding round led by Zurich Insurance and backed by over 25 notable reinsurance partners, strengthening their capability to transform cyber insurance worldwide.

Position Overview

Cowbell is looking to recruit an experienced Incident Response Case Lead for their Resiliency Services team. This role requires acting as a key intermediary between the Claims Team, breach counsel, Incident Response (IR) providers, and customers to expertly guide organizations throughout the full cyber incident lifecycle, combining deep forensic expertise, legal comprehension, and concise communication.

Key Responsibilities

• Oversee all stages of incident response including scoping, containment, eradication, and recovery within moderately complex, multi-system environments.
• Act as the main contact for Cowbell's Claims Team, breach counsel, IR providers, and insured parties during active incident engagements.
• Supervise digital forensics and incident response providers to ensure precise and timely analyses of compromised systems.
• Manage multiple concurrent engagements efficiently, identifying and controlling scope creep to keep projects on schedule and aligned with stakeholder expectations.
• Organize and lead communication sessions that translate complex forensic results into clear, actionable reports tailored for technical teams, legal advisors, and executives.
• Operate with awareness of legal sensitivities including Attorney-Client Privilege and Work Product Doctrine, ensuring proper handling of sensitive data in collaboration with legal counsel.
• Work collaboratively with claims adjusters, underwriters, and external partners to support comprehensive incident documentation and insurance coverage decisions.
• Help refine and enhance Cowbell's Resiliency Services incident response strategies, playbooks, and tools.

Qualifications and Experience

• 4–6 years of practical experience in Digital Forensics and Incident Response (DFIR), ideally including involvement with the cyber insurance sector through engagement with insurers, breach counsel, and/or policyholders.
• Proven abilities managing the full lifecycle of cyber incidents across medium complexity multi-system environments.
• Strong project management aptitude with experience identifying and mitigating scope creep during investigations.
• Knowledge and experience working under legal frameworks such as Attorney-Client Privilege and Work Product Doctrine.
• Excellent consulting and communication skills, capable of presenting technical forensic findings effectively to a range of audiences including legal and executive personnel.

Education and Certifications

• Preferred: Bachelor’s degree in Cybersecurity, Information Security Management, Digital Forensics, Computer Science, or a related discipline.
• Alternatively, equivalent professional experience combined with one or more certifications such as GIAC Certified Incident Handler (GCIH), GIAC Network Forensic Analyst (GNFA), CompTIA Cybersecurity Analyst (CySA+), Certified Information Security Manager (CISM), or Certified Information Systems Security Professional (CISSP).

Equal Employment Opportunity

Cowbell embraces equal opportunity employment practices and prohibits discrimination based on race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, disability, or veteran status.

Work Environment and Culture

Cowbell promotes a collaborative, transparent, and resilient workplace where employees are empowered to contribute fully and grow professionally. Their commitment to diversity and inclusion ensures all voices are valued. Employees receive competitive compensation, comprehensive benefits, and opportunities for ongoing learning.

Additional Information

Cowbell is an E-Verify employer committed to verifying employees' eligibility to work in the United States through the E-Verify system.

Note: Use of AI tools is prohibited at all stages of the interview process. Candidates must agree to complete all assessments and interviews without generative AI assistance.