HR Support Officer

Role overview

The HR Support Officer will provide remote support for everyday people-operations work at Parque Solar Puerta de Oro. This position focuses on keeping HR services running smoothly for employees and managers while ensuring that records, documents, and processes remain accurate, timely, and aligned with internal standards.

What you'll do

• Support routine HR administration and help deliver responsive service to employees and managers.
• Assist with putting HR policies and procedures into practice.
• Maintain employee files and make sure records stay current and well organized.
• Coordinate onboarding, offboarding, and any employment status changes.
• Support employee relations tasks and handle sensitive matters with discretion.
• Draft, revise, and update job descriptions and related HR documentation.
• Help ensure HR documents are accurate and compliant with company requirements.
• Work with HR leadership on initiatives, reporting, and metrics preparation.
• Respond to HR questions in a prompt, professional, and confidential manner.
• Assist with HR systems administration, data entry, and workflow improvements to strengthen efficiency and employee experience.

What we're looking for

• Hands-on experience supporting day-to-day HR operations.
• Good working knowledge of HR policies and how they are applied in a remote environment.
• Experience with employee relations and the ability to manage confidential situations professionally.
• Ability to write, review, and maintain job descriptions and HR documents.
• Strong communication and interpersonal skills for working with varied teams and stakeholders.
• Excellent organization, attention to detail, and the ability to manage multiple priorities and deadlines remotely.
• Comfort using HR information systems, productivity tools, spreadsheets, and basic reporting tools.
• Education in Human Resources, Business Administration, or a similar area; HR certifications are considered a plus.

Additional information

This is a full-time remote role based in New York, United States. The posting does not specify salary, stipend, number of openings, start date, or application deadline.