HR Operation Specialist

About Saudi Gold Refinery

Saudi Gold Refinery (SGR) is a leader in refining gold and precious metals, producing bullion, and delivering value-added precious metal services within Saudi Arabia. Positioned in the mining sector aligned with the Kingdom's Vision 2030, SGR adheres to standards set by the Ministry of Industry and Mineral Resources and globally recognized quality benchmarks. The company focuses on responsible sourcing, traceability, and certification of its products, supported by rigorous people, process, and control investments.

Role Overview

The HR Operation Specialist based in Riyadh will manage complete employee lifecycle processes ensuring adherence to labor regulations and internal policies. This includes payroll accuracy, managing staff data on the government platforms Qiwa, Mudad, and Muqeem, and maintaining data integrity for plant operators, laboratory, and corporate employees. Reporting to the HR Operation Manager, the role is crucial for supporting operational continuity in SGR’s downstream mining operations.

Key Responsibilities

• Collect and verify attendance, overtime, and leave details from respective department heads to enable precise payroll processing for shift and office employees monthly.
• Maintain employee status updates on governmental platforms following hiring, transfers, and exit procedures within mandated deadlines.
• Submit and verify monthly GOSI social insurance subscription files ensuring uninterrupted employee coverage.
• Manage new hire entries and offboarding processes including asset recovery and final payroll settlements within the HRIS.
• Preserve complete, updated personnel files for both digital and physical audits.
• Address employee questions related to payroll, leave balances, and company HR policies promptly within established service levels.
• Prepare periodic HR reports covering metrics like headcount, turnover, and absenteeism to assist management in decision-making.
• Support HR policy deployment by ensuring alignment of transactions with Saudi Labor Law.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration or related disciplines.
• At least 3 years of experience in HR operations or payroll in Saudi Arabia.
• Expertise with Qiwa, Mudad, Muqeem, and GOSI platforms.
• Comprehensive understanding of Saudi labor laws, wage protection systems, and end-of-service benefits.
• Proficient in HRIS and advanced Microsoft Excel for data analysis and reporting.
• Commitment to confidentiality and proper management of sensitive employee information.
• Fluency in English and Arabic to navigate government systems and communicate with employees effectively.
• Prior experience working with plant or shift-based workforces is advantageous.

Preferred Qualifications

• Experience in mining, manufacturing, or industrial sectors with complex shift schedules.
• Familiarity with SAP SuccessFactors or Oracle HCM Cloud platforms.
• Background in conducting or supporting HR compliance audits.
• Knowledge of Saudization and Nitaqat program management.
• Professional certifications like CIPD or SHRM are a plus.

Performance Indicators

• Ensure 100% accuracy in monthly GOSI and Qiwa filings without regulatory penalties.
• Reduce payroll errors to under 1% each cycle through stringent data verification.
• Complete quarterly data audits achieving full compliance in documentation.
• Resolve at least 95% of employee queries within agreed service timelines.
• Enhance efficiency in onboarding data entry to minimize administrative delays.
• Maintain zero significant operational non-conformities during internal HR audits.
• Submit Wage Protection System files punctually achieving total compliance.

Equal Opportunity

Saudi Gold Refinery is committed to inclusive hiring, considering candidates based on skills, experience, and alignment with Saudization and national Vision 2030 goals.