Front Office Agent / Empfangsmitarbeiter (m/w/d)

About Revo Hospitality Group & Holiday Inn Express Bremen Airport

The Holiday Inn Express Bremen Airport is a 3-star hotel with 174 rooms, part of the Revo Hospitality Group. Located directly at Bremen Airport, the hotel offers a work environment within an international setting combined with quick access to the city center. Team members support business travelers, flight passengers, and crews who value convenience and reliable service. Whether at the reception, breakfast area, or housekeeping, the team creates a welcoming atmosphere through professionalism, friendliness, and warmth.

The culinary offering includes a diverse breakfast buffet designed to provide guests with a perfect start to their day, complemented by an evening bar that invites relaxed socializing.

As part of the Revo Hospitality Group, this hotel connects the dynamic spirit of an international airport with a contemporary workplace where internationality, service excellence, and strong team collaboration are daily realities.

Role Overview

• Welcome and attend to guests as the first point of contact at the front desk
• Ensure smooth operation of processes from guest check-in to check-out
• Coordinate communication between all departments to optimize guest experience
• Manage cash handling and accurate financial reconciliation at the front office
• Address individual guest requests with dedication, attentiveness, and customer focus

Candidate Profile

• Completed hospitality training or initial work experience as a career changer with enthusiasm for guest services
• Strong service orientation and ability to make guests feel genuinely welcomed
• Good command of English, both spoken and written, for daily interactions with international guests
• Organizational skills and capability to multitask effectively, even in high-pressure situations

Employee Benefits

• Permanent full-time contract from day one providing job security and planning certainty
• Vacation entitlement increases with length of employment as appreciation for your dedication
• Additional paid day off during your birthday month
• Opportunities for professional and personal development through the in-house academy
• Attractive employee discounts extend to family and friends across all group hotels
• Commuter travel subsidy to support daily work journeys
• Exclusive discounts on fashion, technology, events, and with various partner companies

Additional Information

Planned Start Date: May 1, 2026
Employment Contract: Unlimited, full-time
Work Location: Bremen, Germany

The hotel is eager to welcome your application and looks forward to you joining the team to grow together with the REVO Hospitality Group.