E-commerce Product Specialist - Alibaba Sourcing

Overview

GAJAN Group Holdings manages a diverse portfolio including four e-commerce brands operating on Shopify, supported by other businesses in software and services. This role is dedicated to owning the product management process across these Shopify brands, focusing on sourcing, pricing, and listing optimization, alongside order management on Shopify and Amazon platforms.

Key Responsibilities

• Identify and engage with suppliers on Alibaba and within India, including shortlisting, sampling, negotiation, and relationship management.
• Calculate and manage landed costs including unit price, shipping fees, duties, and profit margins for each SKU prior to ordering.
• Create and maintain product listings on Shopify, including titles, descriptive copy, image briefs, and pricing details.
• Maintain catalog integrity by managing product variants, inventory synchronization, discontinuations, and seasonal updates.
• Oversee daily order processing, fulfillment coordination, returns, and resolution of customer disputes for Shopify and Amazon platforms, initially under supervision progressing to independent management.
• Analyze sales performance and product lifecycles monthly, reporting insights directly to the founder.
• Collaborate with marketing and development teams to align product data, website pages, and promotional activities.

Qualifications and Experience

• One to three years of experience in e-commerce operations, product sourcing, or marketplace administration.
• Demonstrated experience sourcing via Alibaba or managing import suppliers, or rapid learning capability with related background.
• Strong ability to perform profit margin calculations both mentally and via spreadsheets.
• Familiarity with Shopify's administrative system including handling products, variants, collections, and inventory management.
• Experience handling marketplace order processing on Shopify, Amazon, or equivalent platforms, or the aptitude to quickly manage operational workflows.
• Excellent written English skills suitable for supplier negotiations and product listing creation.
• Based in India and available to work Indian Standard Time hours.

Desirable Skills

• Experience with Amazon Seller Central.
• Knowledge of customs, import logistics pertaining to India or Canada.
• Understanding of search engine optimization (SEO) for product listings.
• Familiarity with supplier quality control measures and AI tools for sourcing research.

Benefits

• Opportunity to work fully remotely within India.
• Autonomy in product decision-making and responsibility for results.
• Diverse product portfolio with four active brands ensuring a dynamic catalog.
• Direct interactions with the company founder without layered committee involvement.

Additional Information

Applicants will not be pre-screened by resumes alone. Instead, a targeted approximately 30-minute practical assessment relevant to this position must be completed upon application. Submissions are evaluated by a human reviewer with clear emphasis on concrete real-world achievements such as supplier negotiations or order management rather than polished generic descriptions.