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About the Role

Pippa Small Jewellery Ltd is seeking a committed and detail-focused E-commerce Assistant to join their E-commerce team full-time at their London location. This role offers an excellent platform for someone eager to advance a career in luxury online retail within a close-knit team environment.

Key Responsibilities

Upload new product listings and ensure accurate product descriptions including measurements and relevant details on the website.
Conduct management of daily website orders, including overseeing packing and shipping processes.
Maintain accurate stock levels and update availability on the website regularly.
Coordinate photoshoots with photographers and prepare comprehensive shoot lists.
Organize and manage digital assets efficiently.
Provide daily client care and handle customer communication effectively.
Create marketing campaigns using the Klaviyo platform and collaborate with the Los Angeles team to coordinate global mailers.

Required Skills and Experience

Preferably some familiarity with Shopify and Klaviyo, though not mandatory.
Experience in logistics is advantageous.
Must hold an undergraduate degree.
Proficient use of Microsoft Excel, Word, and PowerPoint is necessary.
Previous experience in e-commerce or customer service roles is preferred.

Personal Attributes

A positive and proactive attitude, willing to engage in diverse projects.
Strong verbal and written communication capabilities.
Highly organized with a sharp attention to detail.
Genuine enthusiasm and passion for jewellery.

Additional Information

Working hours are from 10:00 AM to 6:00 PM, Monday to Friday.
Applicants must have the legal right to work in the United Kingdom.

E-commerce Assistant