Domestic Customer Care Executive
Smart Vision Consultancy Services
Gurugram, Haryana, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 375,000 – INR 400,000 / year
- Openings
- 1
- Posted
- 1 ora fa
- Work mode
- In office
- Education
- Graduation Not Required
- Eligibility
- Open to candidates who are graduates or undergraduates; no prior experience required.
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About the Company and Role
A domestic company in Gurgaon is seeking candidates for a customer support position. Applicants who are graduates or undergraduates, with or without prior experience, are eligible to apply. The company offers a salary of up to ₹30,000 in hand on a 6-day workweek. Strong communication skills are essential for this role.
Key Responsibilities
- Respond to customer inquiries through phone, email, or chat promptly and professionally.
- Offer accurate information regarding products and services tailored to customer needs.
- Identify and promote opportunities for upselling and cross-selling based on customer feedback.
- Refer complex customer issues to senior staff or supervisors when needed.
- Keep detailed records of all customer interactions in the CRM system.
Additional Information
Interested candidates may contact Mamta at 9643075013 for further details.
Minimum education
Bachelor's Degree