Dispatch Officer

Job Overview and Responsibilities

As a Dispatch Officer at Newrest based in Entebbe, Uganda, you will ensure compliance with company hygiene standards and maintain seamless communication between airline representatives and operational units. You will manage the daily flight schedules, ensure accurate recording and updating of flights in the system, and uphold cleanliness in workspaces and refrigeration units.

Key Duties

• Ensure adherence to all hygiene protocols within the company.
• Maintain immediate and effective communication between airline representatives and internal units.
• Disseminate daily flight schedules to all departments timely and archive records accurately.
• Register all flights and their services systematically and continuously update this information.
• Oversee the cleanliness of work areas and refrigeration facilities.
• Conduct ongoing monitoring of hygiene records to guarantee their precision.
• Promptly communicate any supplementary requests or updates received.
• Verify the quantity and quality of meals stored in the final holding refrigerators.
• Manage invoicing: carefully check, edit, print delivery notes, and submit them punctually to the finance office.
• Responsible for collecting cash payments for adhoc flights and forwarding funds to accounting within agreed timeframes.
• Relay all communications from airlines to concerned services ensuring clear comprehension.
• Facilitate communication between the bond regarding special equipment or offloads and flight supervisors.
• Report complaints or comments from airlines to the respective service departments and ensure appropriate follow-up.

Additional Requirements

The candidate must hold a valid driving license for Class B vehicles; possessing Class C or C1 licenses is considered an advantage.