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T

Customer Support Executive

Teleperformance

Mumbai, Maharashtra, India · Tempo pieno

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Esperienza
Qualsiasi
Stipendio
INR 25,000 – INR 47,000 / month
Aperture
1
Pubblicato
6 ore fa
Modalità di lavoro
In ufficio
Istruzione
Laurea
Requisiti di ammissibilità
Candidates who are graduates with excellent English communication skills, fluent in Telugu and Hindi, and have at least 0.6 years of experience in customer service can apply. Preference for applicants with BFSI sector knowledge. Age should not exceed 34 years.
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Dove lavorerai

Descrizione del lavoro

About the Role

We have an urgent opening for the position of Customer Support Executive to be based at our office in Dadar West, Mumbai. The role demands excellent communication skills and the ability to efficiently address customer inquiries.

Key Responsibilities

  • Provide prompt and effective support by resolving customer queries.
  • Deliver high-quality customer service according to company standards.

Required Qualifications and Skills

  • Graduation degree is mandatory.
  • Strong command over English with excellent communication abilities.
  • Fluent in Telugu and Hindi, along with exceptional English language skills.
  • Familiarity with customer service concepts.
  • Preferably possess knowledge of the Banking, Financial Services and Insurance (BFSI) sector.

Experience and Work Conditions

  • Minimum of 7 months experience in a relevant field preferred.
  • Age limit up to 34 years.
  • Work schedule includes six working days per week with Sunday off and only day shifts.

Compensation

The remuneration can reach up to INR 47000 per month, depending on the candidate's skills and experience.

Selection Process

  • Interview rounds include HR screening, AMCAT test, operations round, and final client interview.

Additional Details

Work location is fixed at Dadar West, Mumbai. For inquiries, candidates may contact Rijvana Chougule, Senior HR Executive, Teleperformance India at 9960226675 or via email rijvana.chougule@teleperformancedibs.com.

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