Customer Service / Customer Support Intern

About the internship

This internship is centered on supporting customers for a Delhi-based colour cosmetics brand. The role involves handling customer communication, solving service issues, and working with internal teams to keep customer experience smooth and timely.

Key responsibilities

You will be expected to manage customer queries across email, chat, and phone, respond with patience and professionalism, and work toward practical resolutions for customer concerns. The position also calls for coordination with teams such as Logistics, Sales, and Operations so that issues are closed quickly and customer satisfaction remains high. Along the way, you will strengthen skills in communication, problem-solving, conflict handling, and customer relationship management while adhering to the company’s service standards.

Who can apply

This opportunity is open only to candidates who can commit to a full-time, in-office internship, are able to begin between 4 July 2026 and 8 August 2026, can stay for 3 months, and are based in Delhi. Applicants should also have relevant skills and a genuine interest in the role.

Stipend

The internship offers a monthly stipend of INR 14,000 to INR 15,000.

Other requirements

• Recent graduates are preferred.
• Applicants must have their own laptop.
• Availability for a full-time internship is required.

Perks

A certificate will be provided.

About the company

MARS Cosmetics is a young, bold colour cosmetics brand headquartered in Delhi. The company aims to make beauty products better and more affordable.

Additional details

Application deadline: 3 August 2026 at 11:59:59 PM. Number of openings: 1.