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Customer Service Associate

ALLEN Digital

Bangalore, Karnataka, India · Tempo pieno

Sii il primo a candidarti

Esperienza
1 anno
Stipendio
INR 200,000 – INR 300,000 / year
Aperture
4
Pubblicato
1 settimana fa
Modalità di lavoro
In ufficio
Istruzione
Undergraduate or diploma
Requisiti di ammissibilità
Candidates with at least 1 year of experience may apply. Freshers are also stated as eligible in the role details. Undergraduates and diploma holders can apply.
Riprendere
È necessario candidarsi

Descrizione del lavoro

About the role

ALLEN Digital is hiring a Telecaller / Customer Service Associate for its Bangalore office. The company is building an edtech platform designed to give students support and learning experiences beyond the traditional classroom, backed by a strong partnership and experienced leadership.

This is a full-time, on-site role suited to candidates who are comfortable speaking with students and parents, handling follow-ups, and supporting admissions-related communication.

Responsibilities

  • Reach out to students and parents to share information about courses and admissions.
  • Track and follow up on leads and incoming inquiries.
  • Explain course details in a clear and simple manner.
  • Arrange walk-ins and demo sessions.
  • Record and update call activity in the CRM system.

Requirements

  • Strong verbal communication skills.
  • Working knowledge of English, Hindi, and/or Kannada.
  • Candidates with fresh experience may apply.
  • Undergraduates and diploma holders are eligible.
  • Applicants should have at least 1 year of experience.

Eligibility

This opportunity is open to candidates with at least 1 year of experience. Freshers are also mentioned as eligible in the role requirements.

Compensation and offer

The annual salary range is INR 2,00,000 to INR 3,00,000. A job offer is listed as a perk. The position is based in Bangalore and requires immediate joining.

About the company

ALLEN Digital is a strategic collaboration between Allen Careers Institute and Bodhi Tree Systems, focused on bringing technology-enabled education to a large student base. The organization is supported by notable names across media, business, education, and technology and is positioned as a startup with a strong team, investor backing, and an established legacy.

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