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Customer Care Executive

Sharpskill Itedu

Surat, Gujarat, India · Tempo pieno

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Esperienza
Qualsiasi
Stipendio
INR 12,000 – INR 20,000 / month
Aperture
1
Pubblicato
1 giorno fa
Modalità di lavoro
In ufficio
Riprendere
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Dove lavorerai

Descrizione del lavoro

Job Summary

Sharpskill Itedu is seeking a Customer Care Executive based in Adajan, Surat, Gujarat. The candidate will be responsible for handling inbound and outbound calls, supporting parents and students by providing information regarding courses, fees, admissions, and converting inquiries into enrollments.

Key Responsibilities

  • Initiate calls to potential students to discuss course offerings.
  • Clearly communicate course content, schedules, and fee structures.
  • Respond accurately to any questions about the institute and its programs.
  • Maintain and update call details in the CRM system for tracking purposes.
  • Conduct follow-up calls with interested prospects to facilitate enrollment.

Benefits

  • Reimbursement for cell phone expenses.
  • Reimbursement for Internet costs.

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