Customer Assistant (Permanent 25 - 30 Hours) - Abbeyfeale

About the Role

Tesco prides itself on providing customers with an extensive range of products stretching beyond food items to include clothing, appliances, and financial services. With numerous stores across the UK and Ireland, the company offers a variety of employment opportunities and seeks individuals passionate about customer service.

At Tesco, the philosophy of "Every Little Helps" guides all actions, emphasizing respect and equal opportunities for career growth, which fosters a supportive workplace environment.

Successful candidates will be required to provide bank account details prior to their agreed start date as a condition of employment.

Key Responsibilities

• Place customers as the top priority in all tasks and interactions.
• Engage with customers warmly and provide service with pride.
• Ensure product availability and service accessibility at all times.
• Handle merchandise carefully to maintain quality for customers.
• Maintain cleanliness and orderliness of shop floor and storage areas.
• Follow training to adhere to departmental routines and procedures.
• Comply with company policies and health and safety standards.
• Support colleagues across departments as needed.

Candidate Requirements

• Deliver excellent customer service through proactive engagement such as smiling, greeting, and assisting customers.
• Demonstrate a strong work ethic committed to customers, team members, and department goals.
• Effectively prioritize tasks to meet customer needs.
• Show adaptability and resilience in a dynamic business environment.
• Follow verbal and written instructions carefully.
• Be dependable and punctual.
• Maintain a neat and professional appearance at all times.

Employee Benefits

• Competitive salary package.
• Eligibility for bonus schemes.
• Access to a Virtual GP service offering confidential online medical consultations and prescription services, extendable at reduced cost to family members sharing the same address.
• 24/7 access to an Employee Assistance Programme providing emotional support and wellness services covering physical, mental, and life aspects.
• Colleague Clubcard discounts including 10% store and online savings, higher discounts during special periods, and F&F clothing discounts year-round; these discounts may be extended to family members with a secondary Clubcard.
• Life assurance coverage.
• Participation in pension plan schemes.
• Opportunities to join Save As You Earn and Bike to Work schemes.
• Paid family leave and recognition for long service milestones.
• Commuter assistance programs.

*Terms and conditions apply to some benefits and schemes.

Additional Information

Tesco's vision is to be the preferred way for customers to shop, serving customers, communities, and the environment responsibly. The company has a strong presence in Ireland, employing thousands and partnering extensively with local suppliers and farmers. Tesco values an inclusive workplace culture where diversity is embraced, and flexibility in working arrangements is encouraged to support various life stages and circumstances.

Tesco is committed to an accessible and inclusive recruitment process and encourages applicants to request reasonable accommodations as needed during hiring.