Circle Head - Operations at DMart in Tamil Nadu

About DMart

DMart is a prominent retail chain of hypermarkets established on May 15, 2002, with its corporate office in Powai, Mumbai, and head office in Thane. Operated by Avenue Supermarts Ltd., DMart offers a wide assortment of home utility products including groceries, apparel, toiletries, kitchenware, and more, all priced affordably to meet the daily needs of families. The company aims to continuously introduce new products and categories to provide the best value in its regions of operation with a focus on action, care, and truth as its core values.

Role Overview

The Circle Head will oversee the operations of 12 to 15 DMart stores across South India, managing people, business metrics, operational processes, and compliance standards. This leadership position requires strategic business analysis, manpower planning, performance management, and cross-functional coordination with departments such as HR, Finance, and Supply Chain.

Key Responsibilities

• Manage overall operations for multiple stores within the designated circle.
• Drive performance improvements across four key areas: people, business outcomes, processes, and compliance.
• Analyze operational data to locate gaps and implement corrective actions.
• Assess staffing needs and collaborate with HR for recruitment and retention.
• Execute periodic performance reviews and appraisal activities.
• Ensure all operational processes related to product handling, cash, inventory, and asset management are strictly followed.
• Maintain adherence to company policies, statutory regulations, and audit standards.
• Work in partnership with various teams to achieve seamless store operations.
• Guide and develop store leadership to meet business and customer service objectives.

Qualifications and Experience

Applicants should have 15 to 20 years of experience, preferably in FMCG sectors, in roles such as Area Sales Manager, Territory Manager, or Regional Sales Manager. A graduate or postgraduate degree is required. Experience in distribution, channel management, business analytics, target achievement, and compliance is essential. Candidates should be willing to relocate anywhere in South India where DMart operates.

Required Skills

• Strong leadership and team management capabilities.
• Proficient in training, coaching, and productivity enhancement.
• Excellent communication and problem-solving skills.
• Analytical mindset with strong observational skills.
• Good command of MS Office and SAP software.

Candidate Eligibility

Ideal candidates have led large teams, effectively managed complex operational scenarios, and handled multiple locations with strong business insight. Experience in driving compliance and executing performance management strategies is highly valued.

Why Join DMart?

• Manage expansive retail business with significant responsibility.
• Engage in high-level decision making and leadership across functions.
• Benefit from structured processes with a focus on governance.
• Gain cross-functional leadership experience and career growth opportunities.