Business Development Executive - Healthcare & Medical Tourism

About MyHealthMates

MyHealthMates, a division of Certum Ventures, is dedicated to delivering exceptional healthcare services including outpatient care, home care, and facilitating medical tourism. The organization collaborates with a diverse network of hospitals, caregivers, healthcare professionals, and global partners to ensure reliable, ethical, and top-quality healthcare access both within India and internationally.

Role Overview

The Business Development Executive will focus on expanding the reach and growth of MyHealthMates’ home healthcare and medical tourism services. This role demands a deep understanding of the healthcare industry, proficiency in relationship management, and the skill to identify as well as capitalize on new business prospects.

Responsibilities

• Design and implement strategies to broaden homecare and medical tourism offerings in Kolkata and other selected regions by partnering with doctors, patients, hospitals, and more.
• Discover new business avenues across B2B, B2C, and institutional collaborations.
• Conduct market analysis to assess trends, competitor activities, and patient needs to inform strategic planning.
• Cultivate and sustain partnerships with hospitals, clinics, diagnostic and rehabilitation centers, along with international healthcare organizations.
• Establish connections with travel agents, facilitators, embassies, and insurance companies relevant to medical tourism.
• Negotiate commercial terms, memoranda of understanding, and service contracts with management involvement.
• Drive patient referrals via hospitals, doctors, corporate clients, and channel partners effectively.
• Turn generated leads into lasting clients through consistent follow-up and impactful service demonstrations.
• Meet or exceed monthly and quarterly revenue, partnership, and growth goals.
• Represent the organization at health conferences, networking sessions, hospital meetings, and trade forums to enhance market visibility.
• Support marketing by providing insights, partnership opportunities, and client feedback.
• Coordinate operational activities ensuring seamless onboarding and alignment with compliance standards.
• Aid in pricing, service packaging, and developing proposals.
• Keep accurate records of leads, partnerships, and sales activities while preparing regular performance reports.
• Ensure all business development actions follow healthcare regulations and organizational policies.

Requirements

• Bachelor's degree in Business Administration, Healthcare Management, Life Sciences, or related disciplines.
• MBA or an equivalent postgraduate qualification is preferred.
• 1 to 2 years of experience in business development roles within healthcare, homecare, hospital services, medical tourism, or health technology sectors.
• Strong knowledge of healthcare and medical tourism ecosystems.
• Proven success in building and maintaining long-term professional relationships.
• Excellent skills in negotiation, communication, and presentations.
• Ability to think strategically with effective execution capabilities.
• Self-motivated and capable of managing multiple stakeholders independently.
• Willingness to travel domestically and internationally as required.

Preferred Qualifications

• Experience dealing with hospitals, international patient services, or healthcare facilitation.
• Awareness of healthcare regulatory and compliance issues.
• Background in scaling healthcare or service-oriented startups is advantageous.

Performance Indicators

• Growth in revenue and acquisition of new business.
• Number and quality of strategic partnerships developed.
• Lead conversion ratios and client retention rates.
• Expansion into new markets and enhanced brand recognition.

Compensation and Benefits

• Competitive monthly salary ranging from 20,000 to 55,000 INR with performance-based incentives.
• Opportunity to contribute significantly in a rapidly growing healthcare brand.
• High-level responsibility with opportunities for strategic impact.
• Exposure to both domestic and international healthcare markets.