Assistant Store Manager (2IC) - MECCA Hornsby

About the Role

Join Australia's foremost prestige beauty retailer as an Assistant Store Manager (2IC) at our MECCA Hornsby location in New South Wales. This role presents an exciting leadership opportunity to collaborate closely with a high-achieving Store Manager, inspire a dynamic team, and consistently deliver exceptional customer experiences.

Whether you are progressing in your leadership career or eager to grow within an organisation that values and invests in its people, this position allows you to make meaningful contributions while expanding your professional skills.

Key Responsibilities

• Support and collaborate with the Store Manager to lead the team in achieving outstanding customer service standards.
• Demonstrate leadership by mentoring, coaching, and developing team members to cultivate a culture centered on high performance and excellent customer experiences.
• Motivate the team to meet and surpass KPIs, embodying MECCA’s core values through your leadership.

Success Factors

• Proven experience managing high-performing teams in a fast-paced retail environment.
• Strong commercial insight, confidently driving sales growth and operational efficiency.
• A deep passion for delivering exceptional customer service that creates memorable "MECCA-magic" moments.
• Experience in coaching and mentoring staff, focusing on team growth and development.
• Commitment to fostering a positive team environment and enhancing team member experience.

Additional Information

• MECCA offers world-class education opportunities such as leadership conferences, training workshops, an online Learning Lab, and access to renowned guest speakers including brand founders and industry leaders.
• Employees benefit from a generous discount for themselves and their immediate family, plus a company-approved product allowance.
• Opportunity to increase earnings through a monthly performance-based bonus program.
• Competitive parental support program available to employees.

MECCA’s Commitment

MECCA is dedicated to being a positive force within and beyond the beauty industry. Its sustainability initiative, MECCA M-PACT, integrates environmental and social responsibility into business operations, covering product selection, environmental footprint, and supplier relationships. Additionally, through the MECCA M-POWER social change movement, the company supports over 20 organizations to advance the welfare of women by promoting education, health, safety, financial independence, and amplifying women’s voices in society.

Join MECCA and contribute to making a significant and positive impact on the world.