Accounts Receivable Clerk

Job Overview

The Accounts Receivable Clerk will report to the Office Manager and be responsible for managing and collecting all charge accounts following company policies. This role demands strong communication skills to address and resolve accounts receivable issues effectively and professionally.

About Alsco Uniforms

Alsco Uniforms has been an industry pioneer since 1889, having established the uniform and linen rental market. Today, we serve over 350,000 customers across 13 countries worldwide. Our mission is to continually enhance every facet of the customer experience by providing tailored solutions. Our employees form the core of our success, and we are committed to sustained financial strength, improvement, and exceptional customer service. We seek motivated professionals looking for career growth within a diverse and supportive team, complemented by competitive compensation and ongoing development opportunities.

Benefits for Full-time Team Members

• 401K plan with company match
• Medical, dental, and vision coverage including FSA/HSA options
• Life and disability insurance
• Paid vacation, sick leave, and holidays
• Choice between global cash card or direct deposit payment methods
• Opportunities for career advancement
• Access to learning and development resources
• An inclusive and diverse workplace culture

(Note: Benefits may vary for collective bargaining agreement-covered roles.)

Core Responsibilities

• Process incoming customer payments following established policies
• Monitor customer accounts for missed, partial, or overdue payments in alignment with branch collection strategies
• Provide management with regular updates on collection status
• Implement recovery strategies and initiate collection actions as necessary
• Complete monthly and quarterly closing statements and prepare related financial reports
• Engage customers through phone, email, mail, or in-person to arrange payments on delinquent accounts
• Conduct credit reference checks and report findings to management
• Resolve customer inquiries promptly
• Refer delinquent accounts to management for bad debt write-off consideration
• Send invoices via fax or email to customers to facilitate payments
• Perform additional duties as assigned

Other Responsibilities

• May assist with various general office tasks as needed

Qualifications

• Proficiency with Microsoft Office, particularly Excel for managing aging and past-due account spreadsheets
• Strong written and verbal communication skills in English, with emphasis on phone interactions
• Excellent interpersonal abilities and experience working effectively in team settings
• Highly organized with the ability to manage multiple tasks and attention to detail
• Proven success in driving collection efforts enthusiastically and effectively
• Good knowledge of business operations and accuracy in data entry

Physical & Environmental Conditions

• Typical physical activities include standing, sitting, walking, stooping, driving, grasping objects, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 pounds
• Work environments include office settings, customer locations, industrial laundry facilities, service centers, depots, and public roads

Travel Requirements

No travel is required for this role.

Education

Candidates should have some business experience.

Equal Opportunity Statement

Alsco Uniforms welcomes all applicants without discrimination based on race, color, religion, national origin, age, sex, gender identity or expression, pregnancy, disability, sexual orientation, genetic information, military or veteran status, or other legally protected categories. We comply with federal, state, and local employment laws, providing all applicants their rights accordingly.