Account Executive - New Zealand

Role Overview

The Account Executive will support the New Zealand Sales Manager in managing order processing, delivery, restocking, and business planning to ensure wholesale customers receive products accurately and timely. This position serves as a crucial liaison between Sales, Planning, Merchandising, Order Management, Distribution, Finance, and external retail partners to drive profitable outcomes, maintain operational excellence, and uphold Levi's® premium brand image.

Key Responsibilities

• Oversee the complete order lifecycle from placement through to delivery, including replenishment orders.
• Enhance delivery consistency by ensuring orders arrive in full and on schedule.
• Collaborate closely with the NZ Sales Manager around order placement, sales performance tracking, and understanding customer needs.
• Coordinate execution in line with go-to-market plans by monitoring milestones, deadlines, and activities.
• Develop strong relationships with key customer contacts and internal stakeholders.
• Utilize SAP to process orders adhering to account specifications, timing, and guidelines.
• Manage pricing templates, product data, delivery timetables, and goods receipt procedures.
• Work alongside Planning and Distribution teams to address delivery challenges and implement customer-centric solutions.
• Provide the Sales Manager and Sales Agents with data insights, reports, and actionable plans to meet sales goals.
• Generate reports and perform additional analyses to support wholesale operations.

Candidate Profile

The ideal candidate is detail-oriented, commercially astute, and adept at managing numerical data, systems, and stakeholder relationships. They thrive on resolving problems, nurturing trust-based partnerships, and ensuring seamless operations behind the scenes to empower teams and customers to succeed. Aptitude for multitasking in a dynamic environment is essential, alongside strong cross-functional communication skills and a pragmatic approach to turning processes and follow-up into impactful results.

Required Qualifications and Experience

• Proven experience in sales support, account coordination, order management, or wholesale operations.
• Advanced proficiency in Excel for handling data, reports, and formulas.
• Familiarity with SAP or comparable order management platforms.
• Excellent communication skills, both verbal and written.
• Strong organizational abilities to manage deadlines, priorities, and intricate details.
• Analytical mindset focused on numbers combined with effective problem-solving skills.
• Collaborative interpersonal style with confidence in building internal and external partnerships.
• Preferably, over 5 years of experience in comparable roles.

About Levi Strauss & Co.

Levi Strauss & Co. boasts a legacy spanning more than 170 years characterized by creativity, innovation, and a firm commitment to principled business practices. Core values include originality, integrity, empathy, courage, and performance, shaping how the company engages with customers, partners, and colleagues worldwide. This role offers the opportunity to contribute operational discipline and commercial expertise within a globally recognized brand.

Location and Employment Details

Position is based in the Auckland office, New Zealand. This is a full-time, onsite role.