2IC Store Leader - MECCA Cosmetica Takapuna

Position Overview

Are you eager to elevate your leadership career within a top prestige beauty retailer in Australasia? We invite you to apply for the 2IC (Second in Charge) role at MECCA Cosmetica Takapuna, New Zealand. This full-time position offers a dynamic opportunity to support the Store Manager and contribute to delivering outstanding customer experiences.

Key Responsibilities

• Assist the Store Manager by leading the store team to achieve exceptional customer service standards.
• Actively lead by example, providing ongoing training, mentorship, and constructive feedback to cultivate a highly skilled and motivated team.
• Engage and inspire staff to meet key performance indicators while embodying the company's core values.

Success Criteria

• Experience managing large-format retail operations, with proven ability to inspire and educate sizable teams.
• Demonstrated passion for delivering exceptional customer service that creates memorable 'MECCA-magic' moments.
• Background in coaching and mentoring team members focusing on their professional growth and development.
• Authentic concern for team wellbeing, consistently striving to enhance the employee experience.

Additional Terms

For candidates new to MECCA, an initial probation/trial period of 90 days applies.

About MECCA’s Commitments

• MECCA is dedicated to being a force for positive change within and beyond the beauty sector. Our sustainability initiative, MECCA M-PACT, integrates environmental and social responsibility into our business, including product selection, environmental footprint, brand partnerships, and supply chains.
• Our social impact program, MECCA M-POWER, supports over 20 organizations aimed at empowering women and fostering future generations. Initiatives include improving access to education, health, safety, financial independence, female entrepreneurship, and amplifying women's voices in public spheres.

Perks & Benefits

• Generous employee discount applicable to yourself and immediate family, accompanied by a product allowance in line with company policies.
• Access to world-class educational opportunities including leadership conferences, specialized training, an online Learning Lab, and engagement with inspiring guest speakers such as brand founders and business leaders.
• Eligibility for monthly performance-based bonus schemes to reward contributing excellence.
• Supportive and competitive parental assistance programs.