- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 17 ore fa
- Modalità di lavoro
- Lavoro da casa
- Istruzione
- Completed vocational training in IT system integration or equivalent
- Riprendere
- È necessario candidarsi
Descrizione del lavoro
About the Position
Geberit is an international industrial enterprise with a strong passionate culture. You will enjoy plenty of creative freedom, modern technologies, focused development opportunities, and a collegial atmosphere. Join our IT Service Center team in Pfullendorf.
Main Responsibilities
- Handle IT hotline requests via phone in German and English, including thorough documentation.
- Provide 1st-level support by receiving incidents and service requests through phone, email, or ticket system.
- Troubleshoot hardware and software issues remotely or directly at the employee’s workplace and install new hardware and software components.
- Support users in effectively utilizing our applications during daily operations.
- Identify opportunities for improvement and actively contribute to the ongoing enhancement of processes and the IT environment.
- Manage smaller projects within the Service Desk scope such as evaluations, rollouts, and standardizations.
Qualifications
- Completed training as an IT specialist for system integration or an equivalent technical qualification with further education in IT.
- Strong dedication to service and passion for outstanding customer support.
- Excellent verbal and written communication skills in German and English.
Benefits
- Access to an employee restaurant.
- Optimal career entry.
- Corporate services and discounts.
- Health management programs.
- Flexible working time models.
- Diverse training opportunities and international assignments.
- Attractive social security benefits.