Customer Service/Customer Support Internship at Pokus AI
Bangalore, Karnataka, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 15,000 – INR 20,000 / month
- Duration
- 3 months
- Start
- Immediately
- Openings
- 4
Applicants should be Bangalore-based and able to commit to a full-time, in-office internship for 3 months starting between July 18 and August 23, 2026. Excellent English communication skills and relevant interest or abilities in customer support are required. Freshers, college students, and women r…
- Work mode
- In office
- Education
- Any graduate or currently enrolled college student
- Resume
- Required to apply
About the internship
About Pokus AI and Internship Role
Pokus AI is a Bangalore-based beauty commerce start-up backed by venture capital funding. The company offers a unique service where beauty experts visit customers at their homes with a curated collection of products, allowing customers to try items, keep what they love, and return others. As a Customer Service/Customer Support intern, you will represent Pokus on communication channels such as chat, phone calls, and WhatsApp, assisting customers in booking sessions, addressing inquiries, handling concerns with patience and professionalism, and helping promote products.
Intern Responsibilities
- Respond promptly and professionally to customer questions via phone, email, and chat.
- Assist customers in troubleshooting any technical issues they encounter and provide appropriate resolutions.
- Keep detailed and accurate records of all customer communications and transactions.
- Work collaboratively with team members to ensure an excellent customer experience.
- Identify high-priority customer issues and escalate them to the relevant departments for swift resolution.
- Participate in initiatives to enhance customer support workflows and procedures.
- Gain comprehensive knowledge about Pokus AI’s products and services to better assist customers.
Eligibility Criteria
- Applicants must be based in Bangalore and available for a full-time in-office internship.
- Availability for a minimum 3-month internship starting between July 18, 2026, and August 23, 2026, is essential.
- Commitment to working at least 8 hours daily during the internship period.
- Excellent command of spoken and written English is mandatory.
- Relevant skills and enthusiasm for the customer support role are required.
- Women looking to start or restart their career are encouraged to apply.
- No prior experience is necessary; fresh graduates and college students are welcome.
Additional Information
- Internship duration: 3 months
- Stipend range: ₹15,000 to ₹20,000 per month
- Location: Pokus AI office in Bangalore
- Start: Immediate or within one week
- Number of openings: 4
Benefits
- Certificate of internship completion
- Letter of recommendation
- Relaxed dress code
- Complimentary snacks and beverages