Warhammer Store Manager - Berlin Frankfurter Allee

About the Role

Games Workshop operates over 550 stores worldwide, serving as the portal to the immersive worlds of Warhammer. Our retail locations provide the perfect environment for enthusiasts to explore our miniatures and delve into the Warhammer universe.

As store manager at the Berlin Frankfurter Allee location, you will be the primary ambassador for Warhammer in the community — welcoming new customers, offering expert hobby advice, and fostering an engaging and enjoyable atmosphere for all visitors. You'll hold key responsibility for driving store growth and maintaining the vibrancy of the Warhammer hobby locally.

This store is single-staffed, so independence, strong organizational skills, and maintaining a consistently professional presence are crucial.

Responsibilities

• Serve as the frontline contact for customers, introducing them to the Warhammer universe and helping with their hobby goals.
• Create a welcoming and fun store experience that encourages customer engagement and return visits.
• Make operational decisions to expand the store’s reach and ensure the local Warhammer community thrives.
• Maintain store standards and present yourself professionally at all times.

Candidate Profile

We seek an individual who is customer-oriented, upbeat, and professional, turning each customer interaction into a positive and memorable experience. The right attitude and approach to work are valued as much as experience or skills.

Compensation and Benefits

• Competitive salary aligned with a global pay banding structure.
• Company pension plan and sharesave scheme participation.
• Comprehensive training and development opportunities.
• Recognition programs and appealing employee discounts.
• A lively work environment with passionate customers.

Additional Information

Applicants must consent to a criminal background check per local laws for the protection of staff and customers.

To apply, submit a letter or video explaining your motivation for the role, along with an updated CV. Applications close on August 16th at 23:59 GMT.