Transportation & Temp Control - EMEA

About the company

Johnson & Johnson is focused on improving health through innovation in both Innovative Medicine and MedTech. The company aims to deliver smarter, less invasive, and more personalized healthcare solutions that can prevent, treat, and cure complex diseases. It promotes an inclusive workplace where employees are respected as individuals and diversity is valued.

Role overview

This position supports EMEA-wide Commercial Quality and Safety Surveillance activities, with a strong emphasis on transportation and temperature control. The role is important for maintaining compliance, supporting post-market surveillance and vigilance processes, and working with cross-functional teams to protect patient safety and regulatory readiness.

Key responsibilities

• Help run EMEA CQSS work, including post-market surveillance, quality system compliance, and safety reporting in line with regional and global expectations.
• Keep quality documentation current, including procedures, work instructions, and records connected to CQSS processes.
• Contribute to complaint management, vigilance activities, and trend reviews to identify and escalate product quality or safety concerns.
• Support audits, inspections, and regulatory requests by organizing documentation and providing required information.
• Work closely with teams such as Regulatory Affairs, Medical Safety, and Operations to investigate and resolve quality and compliance issues.
• Take part in improvement efforts to strengthen CQSS processes, tools, and reporting methods.
• Track and report CQSS metrics accurately to assist management review and regulatory compliance.

Experience and qualifications

• A bachelor’s degree is required in a scientific, engineering, healthcare, or similar discipline.
• An advanced qualification in Quality, Regulatory, Life Sciences, or a related area is preferred.
• Usually 2–4 years of experience in Quality, Compliance, Regulatory Affairs, or another regulated-industry function such as medical devices or pharmaceuticals.
• Practical understanding of quality systems and compliance frameworks such as ISO 13485, post-market surveillance, and vigilance.
• Background in investigations, documentation control, and maintenance of quality records according to established procedures.
• Strong eye for detail and the ability to balance several priorities in a regulated environment.
• Prior exposure to EMEA quality, vigilance, or regulatory work in medical devices is an advantage.
• Knowledge of EU MDR/IVDR post-market surveillance and safety reporting is preferred.
• Experience with audits or health authority inspections is beneficial.
• Comfort using quality systems, databases, and reporting tools.
• Good written and spoken communication skills, with the ability to work across functions and regions.
• English fluency is required; additional EMEA languages are an added advantage.
• Limited regional travel may be required, generally up to 10%.
• Quality or regulatory certifications such as ASQ or ISO Lead Auditor are preferred but not mandatory.

Additional information

This role may be offered in Leeds, Ringaskiddy, Zug, or Umkirch. The posting is available under different requisition numbers depending on country requirements: R-084917 for St. Anthony's Road, Leeds, UK; R-087017 for Loughbeg, Ringaskiddy or Umkirch, Germany; and R-087019 for Zug, Switzerland. Applications to multiple postings are treated as a single submission. Johnson & Johnson notes that its Orthopaedics business is planned to separate into a standalone company, DePuy Synthes, expected within 18 to 24 months, subject to legal, regulatory, and consultation requirements. If hired, the employment is expected to transfer to DePuy Synthes after completion of the transaction, with employment governed by DePuy Synthes processes, policies, and benefit plans, subject to any required consultation.

Equal opportunity and accommodation

The employer is an equal opportunity organization and considers all qualified applicants without discrimination based on protected characteristics, including race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. The company also encourages applications from protected veterans and individuals with disabilities. Candidates who need an interview accommodation can request support through the careers contact process described in the posting.

Benefits

The role offers an annual bonus with a target percentage based on pay grade and location, with the final amount depending on employee and company performance from the previous calendar year, or sales commissions where applicable. Additional benefits include vacation time, at least 12 weeks of parental leave, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, and programs supporting financial, physical, and mental health. Service anniversary and recognition awards are also included, and eligible employees — and in some locations eligible dependents — may participate in insurance plans. Benefits and amounts may vary by location and are subject to change.

Important note

The posting states that compensation amounts are informative only and may differ by location. The role is presented as a professional quality-function position within the company’s MedTech and orthopaedics environment.