Transcon Agent

About Expeditors

Join a global leader in logistics committed to excellence and innovation in supply chain management. Expeditors is a Fortune 500 company headquartered in Seattle, Washington, employing over 19,000 skilled professionals across more than 350 locations on six continents. We provide customized international trade solutions with integrated information systems to meet our clients' complex logistics needs.

Our Mission

We focus on recruiting and developing top logistics and technical talent worldwide, promoting from within, and fostering career growth. Over half of our employees have been with us for more than five years, supported by a unique compensation system designed for career progression.

Key Responsibilities

• Ensure efficient and timely processing of freight operations.
• Maintain accurate and prompt data entry in operational systems.
• Monitor and report on Transcon files and shipments.
• Handle accurate and timely billing for clients and vendors.
• Manage delivery schedules and timely customs clearance of freight.
• Coordinate shipments in alignment with customer service expectations.
• Develop and sustain effective supplier relationships.
• Comply with company policies and regulatory requirements always.
• Respond promptly to network communications, emails, and requests.
• Achieve key performance indicators as per company standards.
• Familiarize with customer procedures and update internal standard operating procedures accordingly.

Candidate Profile

• 6 months to 1 year of relevant experience or equivalent education combined with experience.
• Knowledge of ocean freight documentation is advantageous.
• Strong interpersonal communication skills, able to listen, understand, and communicate effectively to achieve positive outcomes.
• Proactive approach with excellent organizational capabilities.
• Proficient with computer applications including Microsoft Excel and Word.
• Certification in Hazardous Materials handling is preferred.
• Fluency in English language required.

Additional Information

Expeditors provides comprehensive benefits and supports a friendly, professional work environment fostering innovation and customer service excellence.