Telesales Executive

Role Overview

This position involves performing consistent outbound calls to potential and current clients utilizing a provided list. You will thoroughly describe the features, advantages, costs, and usage of company products to customers while striving to convert prospects into buyers. Meeting sales and revenue goals on a daily, weekly, and monthly basis is essential.

Key Responsibilities

• Make daily outbound calls to potential and existing customers derived from assigned leads.
• Clearly communicate product details, pricing, and benefits to customers.
• Effectively handle objections and inquiries to convert prospects into clients.
• Follow up regularly with interested clients and unfinished leads to boost conversions.
• Foster strong customer relationships through professional and courteous communications.
• Accurately record and process orders, collecting necessary customer information.
• Maintain and update CRM with customer data, call results, follow-ups, and sales progress.
• Seek opportunities for repeat sales, renewals, and upselling additional products.
• Adhere strictly to approved sales scripts, corporate policies, and communication standards.
• Prepare and submit daily reports detailing calls made, sales achieved, follow-ups, and conversions to management.
• Collaborate with sales, confirmation, logistics, and support teams to ensure smooth order execution.
• Document customer feedback, complaints, and product issues and report them to relevant departments.
• Maintain a confident, polite, and persuasive tone in all customer interactions.

Eligibility and Compensation

The role is open to all interested individuals meeting company standards. Compensation ranges between INR 10,000 and 30,000 per month.