Telecaller Cum Computer Operator

Role Overview

The candidate will handle outbound and inbound communications with donors, parents, schools, and other key stakeholders. This role involves generating leads, maintaining follow-ups, scheduling appointments, and supporting fundraising initiatives via telephonic outreach.

Key Responsibilities

• Make calls to solicit donations, follow-up on fee payments, and manage pending collections.
• Coordinate meetings and appointments efficiently.
• Maintain accurate records and update data using Excel, Word, and other computer applications.
• Draft and prepare office documents such as letters and reports.
• Collaborate with team members during events, educational programs, and field visits.
• Assist in admissions, student records management, and general office administration including filing and documentation.
• Undertake other duties assigned by management to support office operations.

Candidate Requirements

• Graduate or Higher Secondary Certificate holder with relevant work experience.
• Proficient communication skills in English, Hindi, and Marathi.
• Basic familiarity with MS Word, MS Excel, email, and internet usage.
• Excellent telephone manners and persuasive communication abilities.
• Organized, responsible, quick learner, and able to operate independently or within a team.
• Motivated to contribute to social welfare by enhancing education for underprivileged children.

Preferred Experience

• Telecalling, customer support, fundraising, or office administrative experience is advantageous.
• Confidence while engaging with donors and clients through phone conversations.
• Strong skills in record maintenance and follow-up.

Additional Details

• Salary is commensurate with experience.
• Work schedule is Monday through Saturday.