Technology Support Specialist - Mainframe

About the Company

Infosys BPM is a global business process management company and a wholly owned subsidiary of Infosys Limited. It provides end-to-end BPM services for clients across industries, combining process expertise with digital and technology-led solutions. The organization operates from 42 delivery centers across 16 countries and employs more than 57,000 people from 124 nationalities.

The company is known for its strong people practices and has received multiple awards and recognitions over the past five years. Its focus areas include process improvement, automation, customer experience, efficiency, and business value creation.

Role Overview

This is an on-site walk-in opportunity in Chennai for a Technology Support Specialist focused on mainframe systems. The role suits candidates with experience in supporting and developing mainframe-based applications, especially in COBOL, DB2, CICS, JCL, and VSAM environments.

The position involves individual contribution work with responsibility for analysis, coding, testing, implementation, and support of changes in mainframe applications. The role expects solid technical understanding, the ability to work with minimal supervision, and close collaboration with developers and support teams.

Interview Details

Interview date: 17 July 26

Interview time: 10:00 AM to 1:00 PM

Venue: Chennai ETA Cambridge, B Wing, GF, Central Avenue Techno Park, SEZ, Mahindra World City, Paranur, Tamil Nadu 603002

Eligibility and Experience

Applicants should be graduates with 2 to 3 years of experience in mainframe application development or support. Immediate joiners are preferred, with a notice period of 0 to 15 days only.

Responsibilities

• Develop and unit test solutions that satisfy the stated requirement and acceptance criteria while meeting compliance expectations.
• Own the design and delivery of assigned features.
• Follow enterprise standards for design, coding quality, and solution integrity.
• Prepare and share documentation needed for deployment, maintenance, support, and business use.
• Analyze, program, and implement enhancements across diverse mainframe applications.
• Perform unit testing and integration testing for all changes.
• Coordinate with other programmers and work with limited supervision.

Requirements

• At least 2 years of experience working on mainframe-based applications in development or support.
• Hands-on programming knowledge in COBOL, DB2, JCL, CICS, VSAM, and online/batch processing.
• Exposure to DB2 stored procedures will be an added advantage.
• Ability to work with tools such as NDM/FTP, OPC/TWS, File Manager, SPUFI, QMF, IDz, and Endevor.
• Strong written and verbal communication skills for interaction with developers, support teams, and management.
• Self-driven attitude, flexibility, and the ability to stay calm under pressure.
• Familiarity with BMC Remedy or other IT service management tools is preferred.
• Understanding of Agile methodology will be beneficial.

Assessment and Registration Process

To attend the interview, candidates must complete both the registration and the SHL assessment. The Candidate ID and SHL Test AMCAT ID are mandatory, and applicants without them will not be allowed into the interview process.

After registering online, a Candidate ID starting with 100 will be generated and sent to the registered email address. The SHL assessment is proctored and evaluates basic analytics, English comprehension, and email writing. Candidates must attempt all questions, work from a quiet environment, and use a headset or Bluetooth headphones for clear communication. A passing score is required for the next stage.

Documents to Carry

• Two hard copies of an updated CV/resume.
• Candidate ID, AMCAT ID, and the registered email ID details.
• PAN card or passport for identity verification.
• Original government ID for security clearance.
• Personal headphone or Bluetooth headset for the interview.

Additional Instructions

• Carry a copy of the invitation email to the venue.
• Make sure the application is registered before attending the walk-in.
• Write the Candidate ID on the top of the resume.
• Laptops and cameras are not allowed at the venue for security reasons.
• Registration requires details such as personal information, availability preferences, employment details including current notice period and annual compensation, candidate information, gender, source, and location.
• Availability details include shift preferences, work-from-office preference, rotational weekends, 24/7 availability, and transport boundary, along with the reason for changing jobs.
• The source field may include vendor name, Naukri, LinkedIn, Foundit, or direct source.
• The assessment is monitored, and malpractice such as multiple faces, face not detected, or repeated toggles may lead to rejection.

Company Note

This opportunity is for an Infosys BPM recruitment drive and is being conducted by the company's recruitment team.