Supply Chain Specialist

About the Company

Myomo, headquartered in Burlington, Massachusetts, builds on patented technology developed by MIT, Harvard Medical School, and our team to create the MyoPro® line — light, powered arm braces designed to restore function to individuals with arm and hand paralysis or weakness caused by stroke, spinal cord injury, or nerve damage. This non-invasive technology enables patients to regain arm and hand use by detecting neurological signals through wearable sensors, improving independence and reducing care costs. Clinical evidence demonstrates significant immediate improvements in upper limb function. Our products are utilized by renowned rehabilitation centers such as Mayo Clinic, Cleveland Clinic, and Massachusetts General Hospital.

Job Overview

The Supply Chain Specialist facilitates efficient and secure inventory management throughout the production cycle. Responsibilities encompass shipping and receiving, tracking stock levels and movements, performing cycle counts, and assembling kits for production to support manufacturing operations. Close collaboration with production teams ensures timely material delivery and inventory optimization to prevent shortages and excesses. Success in this role hinges on excellent communication, organization, and meticulous attention to detail.

Key Responsibilities

• Establish and manage inventory control systems that comply with regulations, tracking stock levels and movements.
• Work with production to forecast inventory needs and guarantee prompt material deliveries to minimize delays.
• Continuously oversee inventory to reduce stock-outs, excess inventory, storage costs, and obsolete materials.
• Execute accurate and timely material transactions within the ERP system.
• Conduct cycle counts and inventory analyses; investigate discrepancies and approve adjustments.
• Generate and interpret inventory reports to identify trends and drive process improvements.
• Ensure all materials and devices are correctly labeled, stored, and traceable per company guidelines.
• Pick and prepare kits based on work orders and bills of materials, reporting progress and issues.
• Coordinate with Manufacturing to prioritize work orders and maintain smooth production flows.
• Handle inbound shipments by verifying quantities and quality, updating records in NetSuite.
• Manage inbound logistics with suppliers, ensuring timely delivery and documentation.
• Prepare and dispatch outgoing shipments domestically and internationally, managing courier pickups and ensuring shipment accuracy.
• Maintain comprehensive shipping logs and documentation for regulatory compliance.
• Communicate proactively with Field Clinical Managers, Sales Operations, and Regional Managers regarding shipment status and scheduling.
• Track and document all outbound fulfillment activities within CRM/ERP systems.
• Collaborate with Planning, Purchasing, and Manufacturing to align inventory and production schedules.
• Engage in continuous improvement projects to optimize warehouse operations and material flow.
• Support audits, CAPA processes, and compliance efforts as needed.
• Adhere strictly to established procedures and perform additional duties as assigned.

Candidate Profile

• Minimum high school diploma required; some college education preferred.
• At least 2 years’ experience in inventory management, purchasing, or supply chain roles.
• Experience in medical device manufacturing is advantageous.
• Strong analytical mindset with knowledge of lean manufacturing and Six Sigma practices.
• Excellent communication skills and ability to collaborate across teams.
• Familiarity with ERP systems—NetSuite experience preferred.
• Competent in Microsoft Office applications including Excel, Word, and PowerPoint.
• Highly organized with the ability to prioritize and manage workload efficiently.
• Capable of working independently and within a team setting with a keen eye for detail.
• Physical ability to lift up to 25 pounds.