SMB Channel Manager - East Africa

About the role

This position sits within Lenovo’s partner business and is focused on managing relationships across the assigned SMB channel. The main objective is to grow Lenovo’s business by aligning the company’s goals with partner strategies and jointly expanding a profitable computing portfolio.

About Lenovo

Lenovo is a global technology leader with US$83 billion in revenue and a presence in 180 markets. The company is recognized as the world’s largest PC maker and offers a broad portfolio that includes AI-enabled, AI-ready and AI-optimized devices, as well as infrastructure, software, solutions and services. Lenovo is committed to innovation and to creating smarter, more inclusive and trustworthy technology for customers worldwide.

Key responsibilities

The role involves end-to-end channel account management and partner development across East Africa.

• Roll out the channel program and track its effectiveness.
• Build strategic partner engagement to increase sales and grow market share.
• Strengthen relationships with channel partners while positioning Lenovo’s full solution portfolio, including PCs, servers, storage, smart devices, visuals, options and services.
• Develop sales funnels and actively manage the pipeline with channel partners.
• Carry out joint business plans and oversee quarterly sales activities through partners.
• Promote and encourage effective use of Lenovo systems and partner-facing tools, including Lenovo Partner Hub.
• Develop strong professional relationships with partner executives, owners and key decision-makers.

Requirements

• At least 5 years of experience in account management.
• A university degree is preferred, ideally in Business Management or Marketing.
• Good understanding of the IT industry, competitor landscape and channel ecosystem.
• Strong relationship-building and influencing ability.
• Working knowledge of the ICT business environment.
• Ability to present effectively, along with solid PowerPoint and Excel skills.
• Must be based in Kenya and willing to travel across the East Africa region.

Equal opportunity

Lenovo states that it is an equal opportunity employer and does not discriminate on the basis of race, color, sex, age, religion, sexual orientation, gender identity, veteran status, disability or any other protected status under applicable law.

Additional information

The employer describes its mission as: “We do what we say. We own what we do. We WOW our customers.”

The company also highlights its ongoing investment in innovation aimed at building a more equitable, trustworthy and smarter future for everyone, everywhere.