Senior Product Manager

About Hoora

Hoora Technologies Pvt Ltd is a leading full-stack vehicle care platform aiming to revolutionize how car and bike owners maintain their vehicles. Serving as India’s top Car & Bike Care app, Hoora integrates services such as doorstep cleaning, comprehensive servicing, insurance assistance, challan management, and a specialized marketplace for automotive products—all within a single, seamless ecosystem. Leveraging technology, on-demand logistics, and skilled professionals, Hoora delivers an effortless and dependable vehicle ownership experience.

Role Overview

The Senior Product Manager will spearhead the development and execution of product initiatives fueling both the demand and supply sides of Hoora’s expansive vehicle care platform. This position necessitates bridging strategic business goals with technical implementation, managing cross-functional teams, and overseeing products that span consumer applications, partner tools, and operational workflows, especially as the company scales across multiple cities.

Key Responsibilities

• Lead the product roadmap for the consumer-facing app, focusing on vehicle maintenance, direct-to-consumer products, and insurance offerings.
• Design and implement strategies to boost user growth and retention including referral programs and funnel optimization.
• Manage partner and franchise applications to facilitate digital onboarding, service scheduling, and operational monitoring.
• Enhance supply-side workflows such as purchase orders, consumables inventory, and digital capacity planning to support expansion efforts.
• Mentor and guide a multidisciplinary team of developers, designers, and quality assurance engineers to deliver scalable mobile and web applications.
• Collaborate closely with engineering teams to develop automation-driven supply management solutions and dependable API integrations.
• Create meaningful dashboards and reports for leadership and partners to monitor supply-demand metrics and operational KPIs.
• Take ownership of critical performance indicators including customer acquisition cost, net promoter score, partner activation velocity, service slot utilization, and order fulfillment rates.

Candidate Profile

• Minimum 5 years of product management experience in consumer technology, service marketplaces, or hyperlocal platforms (e.g., Zomato, Swiggy, Urban Company, Go-Mechanic).
• Expertise in managing mobile user applications combined with complex supply chain and franchise ecosystems.
• Proven success elevating conversion rates and designing scalable systems to support supply growth.
• Strong technical understanding of mobile app architecture, API integration, electronic payment systems, and data analytics platforms.
• Demonstrated ability as a hands-on leader thriving in high-speed environments, using data-driven techniques to resolve operational challenges.

Company Culture & Policies

• Operates on a standard annual performance appraisal cycle, complemented by an early six-month review to reward initial contributions.
• Employment includes a mandatory two-month notice period upon resignation or termination.
• The work week comprises five working days.