Sales Manager

Job Overview

We are seeking an experienced Sales Manager to become a vital member of the management team at our Toyota dealership located in Stratford-upon-Avon. This role demands a proactive, hands-on leader capable of driving and motivating a growing sales team to meet sales targets for both new and used vehicles within established operational and financial parameters.

Working Hours

The position requires working from 8:30 AM to 6:00 PM, Monday through Saturday, with one weekday off and rotation scheduling for Sundays.

Responsibilities

• Develop trust and maintain clear communication to ensure an exceptional customer buying experience that exceeds industry standards.
• Manage customer inquiries and complaints promptly and effectively.
• Assist the sales team in daily tasks such as customer engagement, managing the sales pipeline, finalizing deals, and overseeing professional vehicle preparation while keeping inventory at agreed levels.
• Drive the sales process and support the team in meeting monthly KPIs, including unit sales, profit per vehicle, finance uptake, and add-on product sales, to stay on track with budgeted revenue and profit goals.
• Ensure all sales documentation is accurately completed and provide comprehensive reports on sales activities and forecasts.
• Guarantee meticulous collection and management of customer and vehicle data, complying with the company's FCA requirements to optimize the customer database quality.

Candidate Profile

• Applicants may currently work as sales managers, sales controllers, or retail managers seeking greater challenges and better rewards.
• Strong motivation and skill to advance the department aligned with key performance indicators and brand standards.
• Proven history of profitable sales performance and excellent customer satisfaction delivery.
• Exceptional leadership and management capabilities, underpinned by a winning mindset and genuine passion for the automotive brand.
• Automotive industry experience is advantageous but not mandatory as full training will be provided.

Benefits

• 25 days of leave annually plus bank holidays
• Company pension plan
• Employee wellness program
• Sick leave benefits
• Group life insurance coverage
• Staff discounts on vehicle servicing
• Access to Listers-exclusive discounts on retailers, dining, cinemas, and holidays
• Loyalty and long-service rewards
• Referral incentive scheme
• Opportunities for in-house and professional qualifications and manufacturer training
• Free on-site parking
• Participation in company-organized events

About The Employer

Established in 1979, Listers Group is among the UK’s largest privately and family-owned automotive retail groups, proudly representing some of the world’s most distinguished car brands across various UK regions. Our strength lies in our people, and we are dedicated to supporting employee growth and career ambitions in the motor trade sector. Joining us will provide opportunities to expand your career within an industry-leading company.