Sales Executive

About the Role

Elapp Power is looking for a dedicated Sales Executive in Kolkata, West Bengal. This position requires setting and executing sales goals, developing strategic sales plans, and actively engaging potential and current customers through various communication channels including phone, email and face-to-face interactions. The role involves addressing customer inquiries and complaints effectively, preparing accurate quotes and proposals, and managing the sales funnel using specialized software. Maintaining and updating a comprehensive CRM database is also a key responsibility. Consistently meeting sales targets on a daily, weekly, and monthly basis is expected, along with participating in team meetings to enhance overall sales performance.

Key Responsibilities

• Establish and pursue sales objectives while devising effective sales strategies.
• Conduct market research to identify prospective clients and generate leads.
• Engage both potential and existing customers through phone calls, emails, and in-person meetings.
• Respond promptly and professionally to customer questions, requests, and complaints.
• Draft and send proposals and price quotes tailored to client needs.
• Utilize sales and CRM software tools to manage and track the sales process efficiently.
• Build and maintain an up-to-date CRM database to support ongoing sales activities.
• Achieve targeted sales goals within designated time frames.
• Participate actively in sales meetings to collaborate and improve performance.

Requirements

• Minimum of 1 year proven experience in sales roles.
• Strong capabilities in customer service and achieving sales objectives.
• Excellent verbal and written communication skills.
• Proficient phone communication and presentation abilities.
• Familiarity with Microsoft Office suite, CRM systems, and sales-related software.
• Good negotiation skills and ability to solve problems efficiently.
• A track record of meeting or exceeding sales targets through experience.