Sales Development Representative (SDR) Graduate Trainee

About CloudPlexo

CloudPlexo is a progressive IT consulting firm dedicated to accelerating digital transformation for businesses. We focus on Amazon Web Services (AWS), Microsoft technology solutions, Cybersecurity, and Artificial Intelligence, providing cloud infrastructure, security services, and intelligent automation to achieve measurable business results.

Role Overview

We seek a motivated and energetic recent graduate to join our Accra office as a Sales Development Representative (SDR) Graduate Trainee. This entry-level position serves as a gateway into technology sales, acting as the first contact for potential clients by discovering opportunities, qualifying leads, and scheduling meetings for senior sales and consulting staff.

Main Duties

• Conduct research to find prospective clients in targeted sectors using tools like CRM systems, LinkedIn Sales Navigator, and market databases
• Initiate new business via outbound methods including cold calling, customized emails, and social media engagement
• Assess inbound leads from marketing initiatives, webinars, and events, and direct them to suitable sales personnel
• Arrange introductory meetings and product or service demonstrations for account executives and solution consultants
• Develop a thorough understanding of CloudPlexo’s offerings in AWS cloud services, Microsoft solutions, cybersecurity, and AI, and communicate these effectively
• Keep meticulous records of all prospect interactions in the CRM
• Work alongside marketing teams to provide insight on campaign quality and messaging impact
• Consistently meet or surpass weekly and monthly targets concerning outreach, lead qualification, and meeting bookings
• Stay updated with trends in cloud computing, cybersecurity, and AI to engage prospects knowledgeably
• Participate actively in the graduate training program, attending workshops on sales methodology, foundational technical courses (such as AWS Cloud Practitioner and Microsoft fundamentals), and observing senior colleagues

Candidate Requirements

Essential:

• Recent graduate or final-year student with a bachelor's degree in Business, Marketing, Computer Science, IT, or related disciplines
• Strong communication skills, confident when interacting with senior decision-makers
• Passion for technology, especially in cloud computing, cybersecurity, and artificial intelligence
• Self-driven, resilient personality, able to handle rejection inherent in sales
• Exceptional organizational skills and keen eye for detail
• Willingness to learn and ability to be coached

Desirable:

• Experience in sales, customer service, telemarketing, or client-facing roles, including internships or part-time work
• Familiar with CRM platforms such as HubSpot or Salesforce
• Basic knowledge of cloud computing platforms including AWS or Microsoft Azure
• Experience using LinkedIn or other professional social networks for outreach

Compensation and Benefits

• A structured training program designed for graduates including guided mentorship
• Support and sponsorship for technical certifications including AWS, Microsoft, and cybersecurity
• Competitive base salary with an uncapped bonus and commission plan
• Opportunities for career advancement into account executive or solutions sales positions
• Exposure to leading-edge technologies in cloud computing, security, and artificial intelligence
• A friendly, supportive team environment with ongoing coaching and feedback