Route Service Representative

Role overview

Cintas is hiring a Route Service Representative to oversee and develop customer relationships within the Rental Division. In this role, you will drive a truck on a set route and serve an established customer base by delivering and collecting uniforms, shop towels, chemical cleaning supplies, and other facility service items. The position is hands-on, fast-moving, and involves both indoor and outdoor work.

Training and work style

• A structured 10-week training program is provided.
• Once assigned to a route, compensation includes a fixed base salary plus commission opportunity.
• Most schedules follow a 4-day workweek.
• Most shifts do not include nights or weekends.
• Performance-based monthly and quarterly bonuses and incentives are available.

Key duties

• Represent Cintas directly to customers and build strong relationships with key decision makers.
• Maintain service quality and address customer issues before they escalate.
• Increase revenue in the existing account base through upselling and cross-selling.
• Handle renewal discussions for service agreements and manage inventory in a safe, professional manner.
• Follow all driving rules and vehicle compliance requirements.

Requirements and qualifications

• Must satisfy provincial rules for operating a regulated vehicle weighing more than 10,000 lbs.
• A valid, unrestricted full driver’s license is required before the first day of work.
• Applicants should be able to meet the physical demands of the role.
• A high school diploma, GED, or military service background is required.
• Strong customer service skills are essential.
• Self-motivation and the ability to work in a team-driven environment are important.
• A positive attitude, organization, ambition, and a service-oriented mindset are expected.

Growth and benefits

• The role offers advancement potential, ongoing training, and mentoring.
• Employees receive extended health care coverage for many services not covered under provincial health care, at no cost.
• Additional benefits include competitive pay, RRSP and DPSP, company-paid disability, life and AD&D insurance, paid vacation and holidays, and opportunities for skills development and career progression.

Company details

Cintas supports more than one million businesses by supplying products and services that help keep workplaces clean, safe, and well prepared for the workday. Its offerings include uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems, and alarm service. The company is headquartered in Cincinnati, Ohio and is publicly traded on Nasdaq as CTAS.

Equal opportunity and accommodations

Accommodations will be provided during the hiring process in accordance with applicable human rights and accessibility laws. Candidates should inform the employer of any required needs in advance. Cintas is an equal opportunity employer and considers qualified applicants without regard to protected characteristics under local, state, provincial, or federal law.

Additional information

Requisition Number: 229839. This posting is scheduled to remain open for at least five days. Job category: SSR. Organization: Rental. Employee status: Regular. Schedule: Full Time. Shift: 1st Shift. Position type: New Position.