Retail Assistant - Merchandise

About the Role

Join Woolworths Supermarkets New Zealand as a Retail Assistant in Merchandise, contributing to an exceptional customer shopping experience while supporting store operations in Bay of Plenty. With over 185 stores nationwide and 20,000 team members, Woolworths is committed to enhancing the lives of New Zealanders through a team-oriented, innovative, and respectful work environment.

Key Responsibilities

• Deliver outstanding customer service to enrich shoppers' experiences.
• Assist customers proactively and support daily operations to ensure smooth functioning of the store.
• Maintain attractive and organized store displays and shelving to uphold high standards of presentation.
• Promote merchandise sales by setting up promotional displays and signage according to campaign guidelines.
• Work collaboratively with the store team to achieve store performance goals.
• Adhere strictly to safety measures, report hazards, and comply with company policies and legal requirements.

Qualifications and Personal Qualities

• Strong customer service orientation focused on building loyalty through personalized engagement.
• Effective interpersonal and communication skills to interact well with customers and team members.
• Demonstrates integrity and professionalism aligned with company values and policies.
• Attention to detail and a proactive approach to identifying and escalating operational issues.

Working Hours

• Friday: 7:00 AM to 3:00 PM
• Saturday: 7:00 AM to 3:00 PM

Employee Benefits

• Discounts on Woolworths Group brands and access to a rewards program celebrating meaningful work.
• Confidential 24/7 support services covering financial, medical, safety, psychological, and physical needs available to employees and their families via Sonder.
• Opportunity to be part of a global organisation offering diverse career paths and extensive business networking.

Company Culture

Woolworths Group values diversity, equity, inclusion, and belonging as fundamental to achieving its purpose of creating better experiences for customers and communities. The company nurtures a flexible workplace where individual contributions are supported and innovation is encouraged. Woolworths is dedicated to providing an inclusive environment where every team member feels valued and empowered to reach their potential.

Additional Information

Applicants are encouraged to mention any required accommodations for the hiring process in their application to ensure an inclusive and accessible recruitment experience.