Recruiter (E-commerce)

About the Role

Seranova, a fast-growing direct-to-consumer (DTC) brand, is expanding its teams across various departments including Creative, Marketing, Operations, Product, and Customer Experience. We are seeking a dedicated In-House Recruiter to manage the complete recruitment cycle—from job postings to initial candidate interviews—to deliver qualified hires swiftly. This position requires prior experience recruiting for DTC, e-commerce, or subscription-based businesses.

Key Responsibilities

• Oversee the entire recruitment process across all departments.
• Collaborate closely with department leaders to define job requirements, evaluation criteria, and scorecards.
• Publish job openings on multiple platforms such as LinkedIn, Indeed, Workable, RemoteOK, and specialized creator/marketing boards.
• Administer and optimize paid job campaigns focusing on cost and applicant quality efficiency.
• Maintain organized candidate pipelines using applicant tracking systems (ATS) like ClickUp, Workable, or Greenhouse.
• Screen candidates rigorously, conduct brief initial interviews of 15-20 minutes, and identify those fitting the company's culture emphasizing speed, ownership, numeric skills, and a performance-driven attitude.
• Pre-assess candidates for relevant skills, salary expectations, time zone compatibility, and availability.
• Decline unsuitable candidates promptly and respectfully, valuing speed in the recruitment process.
• Coordinate with hiring managers throughout candidate progression, prepare concise candidate summaries, and organize further assessment steps.
• Maintain updated and clean records within ATS systems and keep role statuses current daily.
• Develop talent pipelines for common roles such as editors, UGC creators, media buyers, customer experience representatives, and operations positions.
• Monitor vital recruitment KPIs including time-to-fill, cost-per-hire, screening-to-offer ratios, and applicant quality scores.
• Continuously enhance hiring methods, including templates, scorecards, and interview scripts.

Candidate Profile and Requirements

• At least two years of recruiting experience either in-house or within agencies.
• Demonstrated recruitment expertise in DTC, e-commerce, or subscription-based model companies.
• Familiar with hiring for roles such as editors, creative strategists, media buyers, UGC managers, customer experience agents, operations managers, and supply chain professionals.
• Exceptional communication skills and ability to perform effectively under fast-paced and high-output conditions.
• Highly organized, proactive, and meticulous about details.
• Experience utilizing and maintaining applicant tracking systems, including Greenhouse, Workable, ClickUp, or Lever.
• Strong aptitude for rapid talent evaluation and confident decision-making.

Growth Opportunities and Work Environment

• Thrive in dynamic, fast-evolving settings by converting chaos into structured processes.
• Recognize top-performers efficiently and enjoy progressing candidates through hiring stages.
• Aspire for advancement into Talent Acquisition Lead or People Operations Manager roles.
• Take complete ownership of recruitment deadlines and outcomes.

What We Provide

• A competitive salary structure.
• Collaboration with a global and high-performance brand.
• Autonomy over recruitment processes and tools.
• Chance to design and influence the recruitment function from the ground up.