Quality / Performance Improvement Coordinator

Role Overview

The Performance Improvement Coordinator works alongside the manager/director of Performance Improvement to help organize, connect, and carry out organization-wide improvement initiatives. This position supports quality and compliance efforts across the facility.

Work Schedule and Location

This is a full-time day shift position based at Southern Regional Medical Center in Riverdale, Georgia.

Key Responsibilities

The role is focused on supporting adherence to company policies as well as state, federal, and accreditation requirements. Typical work includes chart reviews, extracting and organizing data for CMS Core Measures and other quality outcome studies, and educating staff on core measures and updates to new and improved indicators.

Benefits

Team members may be eligible for a broad benefits package that can include health, dental, and vision coverage; paid vacation, sick time, and holidays; bereavement leave; FMLA and other leave options; employer 401(k) choices; tuition reimbursement; life and disability insurance; and additional employee benefits.

Education and Experience

A bachelor’s degree in a healthcare-related field is preferred. State RN licensure or certification in a healthcare field is also preferred. Prior experience reviewing charts for care-related issues is expected.

Skills and Work Style

The position calls for strong computer ability, especially with MS Office tools such as Word, Excel, and Access. The candidate should be detail-oriented, well organized, able to manage several cases and directions at once, and capable of following tasks through to completion. Strong verbal and written communication skills are important, along with experience communicating with medical staff. Good interpersonal skills, professional ethics, proficiency in word processing, spreadsheets, databases, and typing are also needed.

Equal Opportunity Notice

The employer states that it is an equal opportunity organization and does not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (where legally applicable), disability, military status, genetic information, or any other protected category. Harassment based on these protected traits is also prohibited.