Performance Manager

About the Role

Growth Cab is seeking a Performance Manager who will focus on enhancing execution, accountability, and overall business performance company-wide. The role centers on driving teams to operate at peak efficiency by developing robust performance systems, tracking key metrics, and collaborating closely with leaders across go-to-market, operations, and client delivery functions.

Responsibilities

• Establish and oversee key performance indicators (KPIs) for various teams and business areas.
• Continuously monitor performance data to detect trends, risks, and areas that can be optimized.
• Create and maintain reporting mechanisms and performance dashboards for transparent visibility.
• Partner with team leaders to boost productivity, enhance quality, and ensure accountability.
• Analyze operational workflows and suggest quantifiable improvements.
• Assist in planning, forecasting, and conducting performance evaluations.
• Convert collected data into actionable insights and informed business decisions.

Requirements

• Proven expertise in operations, performance management, business analytics, or revenue operations.
• Strong skills in analysis and solving complex problems.
• Experience in designing and implementing reporting frameworks and performance monitoring systems.
• Excellent organizational abilities coupled with effective communication skills.
• Familiarity with CRM systems, spreadsheet software, and various reporting tools.

What We Offer

• A role with significant ownership across diverse business functions.
• Opportunities to directly influence company efficiency and performance.
• Close engagement with executive leadership.
• A remote-first work environment emphasizing execution and measurable outcomes.

Eligibility

Open to individuals who are passionate about designing systems, enhancing team performance, and consistently driving better business results.